Servicenow hrsd, itbm, portal

3 weeks ago

Delhi, India Tata Consultancy Services Full time
Greetings from TCS
TCS is Hiring for Service Now HRSD, ITBM, Portal
Experience: 5 -11 years
Location: Kolkata, Delhi , Bangalore
Implementation experience in Service Now ITBM Application Portfolio Management and Project Portfolio Management
Experience in Service Now scripting Java Script, Web Services, AJAX, XML and Surveys / Assessments
Experience in implementing Service Now processes and functions
Good Understanding of IT Portfolio , Finance, Project Portfolio Management, SDLC and Application Portfolio Management processes
Integration experience with Financial , Project Accounting systems , Application portfolio management inventory tools
Web Services and JDBC integration experience
Ability to create and manage technology scoring criteria/model, documentation and analysis of applications, application disposition plans (enhance, maintain, retire, etc.)
Knowledge of IT applications and the technology landscape
Conceptual understanding of CMDB ,operating models, business processes and underlying IT that supports it and the organizations’ structure
Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches (e.g., Project and Portfolio Management Methodology – Project , Cost, Resource, Timecards
Good understanding of SDLC Frameworks and associated methodologies, techniques, processes, and approaches (e.g., Scrum, SAFe)
Certified in Systems Administrator and Certified Implementation Specialist in Application Portfolio Management or Project Portfolio Management modules
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Experience in development and customizaton of the Service Now HR Service Delivery(Employee Service Management) applications, including:
HR Case Management
HR Knowledge Management
Employee Service Center (Portal)
Enterprise Onboarding and Transitions (Lifecycle Events)
Employee Document Management
Performance Analytics for HR
Integration experience with HRSM/HRIS system (Workday, SAP Success Factors)
Integration experience with directories, such as Active Directory using methods such as LDAPs
Web Services, JDBC, SFTP integration experience
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing Service Now software solutions using Java Script, Jelly, one or more Web Services, XML, HTML and CSS
Must be Service Now Certified Systems Administrator and Certified Implementation specialist in HRSD
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards and HRSD processes
Knowledge of software development lifecycle (SDLC)
Good-to-Have
Service Now Certified Implementation Specialist in ITSM
ITIL V3/V4 foundation certification
Service Certified Application developer(CAD) certification
Thanks

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