Assistant It Manager

2 days ago

Kolkata, India Estalvis Advisors Pvt. Ltd. Full time

Job Description – Assistant Manager (IT)Position: Assistant Manager – ITLocation: Kolkata, West BengalVacancies: 1Experience: 8–10 years of relevant IT experience, preferably in the Tea Industry, with strong expertise in handling ERP systems.Educational Qualification: Minimum B.Sc. in IT / MCA from a reputed institution (Distance learning or correspondence courses will not be considered).Joining: Immediate joiners preferredKey Responsibilities- Implement and maintain ERP systems (preferably Grill5) across multiple locations, including head office and estates.- Oversee both technical and administrative aspects of ERP management.- Conduct training and orientation sessions for new technology users to enhance adoption and efficiency.- Ensure reliable IT infrastructure, effective internet access, and smooth user experience across the organization.- Provide timely troubleshooting, support, and repair services for IT equipment, networks, and user issues.- Monitor online security and take preventive and corrective measures to safeguard systems and networks.- Establish and maintain strong data storage, backup, and recovery processes to protect business information.- Develop and maintain emergency plans to address system, power, or security failures.- Manage IT support staff and coordinate with external vendors to deliver effective solutions.- Track IT departmental budgets and monitor expenses related to equipment and staffing.- Build and maintain vendor relationships for technology and component procurement.- Provide IT support for implementation and management of business software on servers and cloud platforms.Desired Skills & Competencies- Strong knowledge of ERP systems implementation and maintenance.- Expertise in IT infrastructure, network administration, and system security.- Excellent problem-solving and troubleshooting skills.- Ability to manage IT budgets and resources effectively.- Strong vendor management and negotiation skills.- Leadership ability to guide IT teams and support organizational objectives.- Effective communication and training delivery skills.

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