Ample | Head of Administration

3 days ago

bangalore, India Ample Full time

We are looking for a Head for Administration (Retail background preferred)

Location - Bangalore (Jakkur)


About Ample


With a rich legacy spanning over two decades in enterprise and premium retail, Ample stands as a forefront technology and premium retail leader in India. Our enterprise business addresses the intricate technology needs of corporate clients, while our retail outlets cater to the individual consumer's desires.


A trailblazer in IT retail, Ample introduced Imagine in 2004, India's pioneering store dedicated to all things Apple. Our retail footprint extends across India through more partnerships with esteemed brands like Bose, Under Armour, and ASICS. Presently, we operate a network of 100+ stores spread across 30 cities, serving the diverse needs of over 1 million retail customers.


In the enterprise domain, we deliver comprehensive end-to-end device lifecycle management and tailored technology solutions to a clientele exceeding 1500 customers. By merging innovation with profound industry expertise, Ample provides clients with bespoke solutions, empowering them to attain a competitive advantage in their respective business landscapes.


Roles & Responsibilities :


Vendor and Facilities Management:


Manage vendor relationships for facility management, housekeeping, security, and other office supplies, ensuring optimal pricing, quality, and service delivery

Coordinate with vendors for uniforms, office supplies, gifts and more, optimizing costs and ensuring consistency and branding across stores

Identify and propose strategic development initiatives, budget control, annual operating plans (AOP), and continuous improvement efforts

Maintain a standard of excellence in stores towards facilities management, overseeing upkeep and adherence to established standards


Process Optimization, Safety and Sustainability:


Provide timely and efficient services such as - travel bookings, hotel accommodations, and transportation arrangements for new hires and visitors

Develop, implement, and optimize administrative processes related to supplies, staff, security, housekeeping, and employee services

Drive facilities and employee related supply chain and process optimization efforts, centralizing processes, minimizing inventory overages, and achieving cost savings targets

Manage health and safety protocols, including certification and adherence to sustainability such as - eco-friendly initiatives, waste recycling, upcycling and reduction

Oversee health and safety compliance related to mall authorities, regulatory requirements, and security protocols, ensuring the safety and well-being of employees and visitors


Team Management:

Set clear objectives, expectations, lead and manage a team of administrative staff, providing mentorship, guidance, regular feedback

Support to foster a high-performing and cohesive team culture


Knowledge, Skills, Experience and Behavioural competencies


  • Proven experience in administrative management roles within the retail industry, with a track record of effectively overseeing facilities, vendor management, procurement, and compliance
  • Familiarity with industry best practices and a proactive approach to implementing innovative solutions and process improvements to drive continuous optimization and cost savings
  • Ability to effectively prioritize, exceptional organizational and time management skills, essential for managing multiple tasks, projects, and deadlines in a fast-paced retail environment
  • Excellent communication and interpersonal skills, necessary for collaborating with internal stakeholders, vendors, and external partners to achieve organizational goals
  • Proficiency in Microsoft Office suite and other relevant software applications, including data visualization tools like Tableau, to effectively analyze data and drive informed decision-making
  • Detail-oriented and quality-driven mindset, committed to maintaining high standards of excellence in administrative operations and delivering exceptional customer service

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