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    Job Title: Remote Technical Support Engineer (German Speaking)Location: Remote (Working hours: German Business Hours – 8 AM to 5 PM CET / 11:30 AM to 8:30 PM IST)Experience: 2-3 YearsWork Mode: Full timeJob Description -C1-level proficiency in German (spoken and written).Good Business English skills (spoken and written).2-3 years of experience in Remote...


  • Bengaluru, India TECEZE Full time

    Job Description Job Title: Remote Technical Support Engineer (German Speaking) Location: Remote (Working hours: German Business Hours 8 AM to 5 PM CET / 11:30 AM to 8:30 PM IST) Experience: 2-3 Years Work Mode: Full time - Job Description - - C1-level proficiency in German (spoken and written). - Good Business English skills (spoken and written). - 2-3 years...

German speaking L2 support engineer

2 weeks ago


Bengaluru, India TECEZE Full time

Job Title: Remote Technical Support Engineer (German Speaking)Location: Remote (Working hours: German Business Hours – 8 AM to 5 PM CET / 11:30 AM to 8:30 PM IST)Experience: 2-3 YearsWork Mode: Full time- Job Description -- C1-level proficiency in German (spoken and written).- Good Business English skills (spoken and written).- 2-3 years of experience in Remote technical support roles (L1/L2 preferred).- Experience with remote technical support to end-users, troubleshooting and resolving hardware, software, and network issues on laptops, desktops, and mobile devices- Good understanding of Windows operating systems, MS Office suite, basic networking, and common business applications.- Familiarity with ITSM or ticketing systems (e.g., ServiceNow, Remedy, etc.).- Excellent interpersonal and customer service skills; ability to communicate technical information to non-technical users.- Strong problem-solving skills and the ability to work independently and as part of a distributed team.- Experience supporting enterprise clients or working in a multilingual, multicultural environment will be an advantage- MSA/SOW Status: Confirm whether the Master Service Agreement & Statement of Work has been signed with the customer- MSA Signed- Complete Site Address- We will share it shortly- Service Hours / Shift TimingsGerman Business hours ( 8 Am to 5 PM -CET) ( 11:30 AM to 8:30 PM IST)