Manager, Technical Program Manager

2 weeks ago


Bangalore, India LeadSquared Full time

About LeadSquared LeadSquared is a leading SaaS platform enabling businesses to drive sales efficiency, streamline customer engagement, and accelerate growth. We serve clients across industries with our high-performance sales execution and marketing automation solutions. Program Management Define and enforce program governance, processes, and best practices for project execution. Oversee Tier 3 support operations, working closely with engineering and product teams to resolve complex customer issues. Ensure root cause analysis, continuous improvement, and knowledge base enhancement. Facilitate decision-making by providing data-driven insights and progress updates. Experience with at least 3 years in program/project management leadership roles. Industry Background: Must have worked in a product company (preferably SaaS or enterprise software). Proven track record in cross-functional program management and customer engineering/support leadership. Deep understanding of project/program management best practices, methodologies (Agile, Scrum, etc.), Strong analytical, problem-solving, and stakeholder management skills.



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