Rupicard | Collections Manager | bangalore

4 weeks ago

bangalore, India Rupicard Full time

We are seeking a dynamic and experienced Collection Manager to oversee and lead our collections operations at our Bellandur, Bangalore office. The ideal candidate will have 2 to 8 years of relevant experience and demonstrate strong leadership capabilities in managing a large team of 40-50 people. The Collection Manager will play a critical role in improving cash flow, reducing overdue accounts, and maintaining client relationships.


Key Responsibilities :

1- Collection Operations Management :

  • Supervise and ensure timely collection of receivables from assigned portfolios.
  • Implement and optimize collection strategies to minimize delinquency rates.
  • Ensure adherence to company policies and financial regulations in all collection activities.

2- Team Leadership :

  • Lead, manage, and mentor a team of 40-50 collection officers and associates.
  • Set clear performance goals and conduct regular evaluations to maintain high productivity.
  • Foster a collaborative and goal-oriented team environment.

3- Client Relationship Management :

  • Establish and maintain positive relationships with clients to resolve payment issues.
  • Negotiate payment terms and settlements with customers as needed.
  • Act as a point of escalation for unresolved client disputes.

4- Compliance and Reporting :

  • Ensure compliance with regulatory and company-specific guidelines in all collection activities.
  • Monitor and analyze key performance metrics such as DSO (Days Sales Outstanding) and recovery rates.
  • Prepare and present detailed reports on collection performance, challenges, and areas for improvement.

5- process Improvement :

  • Identify inefficiencies in current processes and recommend innovative solutions.
  • Leverage technology and tools to streamline collections workflows.
  • Stay updated on industry trends and implement best practices.


Qualifications :

  • Education : Bachelor’s degree in finance, accounting, business administration, or related field.
  • Experience :

-- 2 to 8 years of experience in collections or accounts receivable management.

-- Proven experience managing large teams of 40-50 people.

  • Skills :

--Strong leadership, team management, and conflict resolution skills.

--Proficiency in collection software and ERP systems.

--Excellent communication and negotiation abilities.

--Analytical mindset with a focus on results.


Key Competencies :

  • Leadership and people management.
  • Strategic thinking and decision-making.
  • Attention to detail and ability to manage high-pressure situations.
  • Negotiation and problem-solving skills.


Additional Information :

  • Work Hours : 6-day working schedule.
  • Location : Bellandur, Bangalore.
  • Compensation : Competitive salary as per industry standards.


How to Apply:

Interested candidates can send their updated resumes to or contact us at 9285352531 for further details.

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