Technical support engineer
2 days ago
About CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.Your next opportunity starts hereMore on Cyware: ( )About the RoleWe are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage.Key Responsibilities:Provide technical support to customers via email, chat, and remote sessionsDiagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreementsHandle incident management, escalation cases, and perform root cause analysisCollaborate with engineering teams to reproduce and resolve complex technical problemsDocument solutions, create knowledge base articles, and contribute to process improvementSupport customer onboarding, upgrades, and integration activities as neededRequired Skills and Qualifications:2 to 3 years of experience in a technical support or systems engineering roleStrong knowledge of Linux systems (administration, troubleshooting, scripting)Knowledge of Threat Intelligence platforms, Security Orchestration Automation and Response (SOAR) solutions, and other cybersecurity productsBasic understanding of networking and security concepts (firewalls, virtual private networks, protocols, and security tools)Strong troubleshooting, analytical, and problem-solving skillsExcellent communication skills, with the ability to explain technical issues to both technical and non-technical stakeholdersAbility to work independently and as part of a team in a fast-paced environmentPreferred or Good to HaveExperience with Python or other scripting languages for automationFamiliarity with Security Information and Event Management (SIEM) and log management toolsExposure to ticketing systems such as Jira, Service Now, and Zendesk.
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Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
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Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
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Technical trainer – mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
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(Urgent Search) Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
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Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
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Technical Support Engineer
1 week ago
Bengaluru, India SpanIdea Full timeJob Description Role & responsibilities We are seeking aTechnical Support Engineer (Tier 2/3)with experience inUnified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and...
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Technical Support Engineer
4 days ago
Bengaluru, Karnataka, India INFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionINFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED is a company based in Bagmane Tech Park, C V Raman Nagar, Bangalore, Karnataka, India. The company is known for its dedication to delivering excellence in its field. Join a team that values innovation, dynamic growth, and high performance.Role DescriptionThis is a full-time on-site role for a...
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Technical Support Engineer
7 days ago
Bengaluru, Karnataka, India Verloop Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Technical Support Engineer About Verloop:Verloop is a leading conversational AI platform dedicated to transforming customer support and engagement for businesses worldwide. Verloop empowers organizations to deliver seamless and personalized conversational experiences across various channels by leveraging advanced artificial intelligence and...
