Operations Manager
3 days ago
About the Role: We are seeking a dynamic and results-driven Operations Manager to lead end-to-end delivery for one or more BPO programs. This role demands a strategic thinker with hands-on expertise in resource planning, client relationship management, P&L ownership, and scaling operations through structured ramp-ups. The ideal candidate will be a strong people leader, commercially astute, and passionate about operational excellence. Key Responsibilities: Operational Leadership & Delivery Drive day-to-day operations across multiple BPO programs, ensuring SLAs, KPIs, and quality metrics are consistently met or exceeded. Implement governance frameworks for performance tracking, escalation management, and continuous improvement. Lead root cause analysis and corrective action planning for operational gaps. Resource & Workforce Management Forecast, plan, and optimize workforce capacity across shifts and geographies. Collaborate with WFM and recruitment teams to ensure timely hiring, onboarding, and training. Monitor productivity, shrinkage, and utilization to maximize efficiency. Client Engagement & Relationship Management Serve as the primary point of contact for client stakeholders, ensuring transparency, trust, and alignment on goals. Lead QBRs, performance reviews, and strategic planning sessions with clients. Translate client feedback into actionable operational improvements. P&L Ownership & Financial Governance Own the P&L for assigned programs, ensuring profitability through cost control, revenue optimization, and margin management. Track and report on financial performance, variance analysis, and budget adherence. Partner with finance and commercial teams on pricing, billing, and contract renewals. Ramp-Ups & Growth Enablement Lead operational readiness for new business transitions, expansions, and seasonal ramp-ups. Design scalable SOPs, training plans, and knowledge
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TPRM Assistant Manager
4 days ago
bangalore, India Cubical Operations LLP Full timeJob Title: Third-Party Risk Management (TPRM) - Deputy ManagerLocation: Mumbai, IndiaExperience Required: Minimum 3 to 8 years in TPRM / Vendor Risk / Information Security / Risk AdvisoryEmployment Type: Full-timeAbout the RoleWe are looking for a skilled and motivated Deputy Manager - Third-Party Risk Management (TPRM) to join our Risk Advisory / Cyber Risk...
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Data Privacy Manager
1 week ago
bangalore, India Cubical Operations LLP Full timeJob Description – Data Privacy Manager – MumbaiLocation: Mumbai Role Level: Manager Qualification Required: B.Tech or B.Sc only Immediate joiners preferredRole OverviewWe are seeking a Data Privacy Manager with strong technical implementation capability and sound understanding of global data privacy standards. The candidate will be responsible for...
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Data Privacy Manager
1 week ago
bangalore, India Cubical Operations LLP Full timeJob Description – Data Privacy Manager – Mumbai Location: Mumbai Role Level: Manager Qualification Required: B.Tech or B.Sc only Immediate joiners preferred Role Overview We are seeking a Data Privacy Manager with strong technical implementation capability and sound understanding of global data privacy standards. The candidate will be responsible for...
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Firewall Analyst – Deputy Manager
7 days ago
bangalore, India Cubical Operations LLP Full timeJob Title: Firewall Analyst – Deputy Manager Locations: Mumbai, Bangalore, Gurgaon, Chennai, Noida Experience: 4+ years (relevant) Preference: Early joiners preferred Role Overview We are looking for an experienced Firewall Analyst – Deputy Manager to support ongoing firewall assessments, rulebase reviews, and policy exception evaluations. The role...
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GTM (Go-To-Market) Engineer - Intern
2 weeks ago
bangalore, India Virtual Manager 365 Full timeJob Title: Go-To-Market (GTM) Engineer - Intern Role Type: Internship Company: VM 365 Location: Remote (Only India) Time: 20 hours/week (Flexible) Application Closes On: November 30, 2025🔥 About VM 365 At VM 365, we build Custom GTM engines (motion) for B2B Startups. We are a dedicated, AI-fueled GTM team that enables startup founders & growth teams to...
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Firewall Analyst – Deputy Manager
7 days ago
bangalore, India Cubical Operations LLP Full timeJob Title: Firewall Analyst – Deputy ManagerLocations: Mumbai, Bangalore, Gurgaon, Chennai, Noida Experience: 4+ years (relevant) Preference: Early joiners preferredRole OverviewWe are looking for an experienced Firewall Analyst – Deputy Manager to support ongoing firewall assessments, rulebase reviews, and policy exception evaluations. The role requires...
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Operations Manager
15 hours ago
bangalore, India RK Group Full timeThe Opportunity: RK Group in collaboration with a leading global footwear brand is setting up a new venture to run e-commerce operations for the brand. For the same, we are looking to hire an experienced Operations Manager. The ideal candidate will work closely with the Head, Operations and will be responsible for overseeing supply chain management,...
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Operations Manager
1 week ago
Bangalore, India Magnit Global Full timeJob Role: Manager Operations About the Role : The Operations Manager is responsible for managing the daily operations and strategic management of their designated
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Operations Manager
3 weeks ago
bangalore, India Spencer's Retail Full timeAbout the Company Spencer’s is committed to providing exceptional service and quality products across its various retail formats. Our mission is to create a customer-centric shopping experience while fostering a culture of inclusivity and teamwork. About the Role Manager – Operations will oversee and execute operational procedures and initiatives across...
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Operations Manager
4 days ago
bangalore, India Scratchgard Technologies Full timeOperations Manager – Scratchgard Technologies Pvt. Ltd.Location: MumbaiType: Full-Time, On-SiteReports to: Head of Operations⸻About Scratchgard TechnologiesScratchgard Technologies is an Indian start up dealing in Paint Protection Film (PPF) with a rapidly expanding nationwide Supply & Apply network. Our business runs at high velocity across multiple...