Assistant Manager/Deputy Manager
16 hours ago
Role: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead) Level: Assistant Manager/Deputy Manager Reporting To: Associate Director - Holiday Sales Location: Gurgaon About the Function With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe. As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually. Our offerings span both domestic and international markets, covering more than 50 destinations worldwide. With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers. Complementing this is our Holiday Experts (HE) business , a pan-India network of 2000+ trained experts who work closely with customers to craft personalized itineraries and ensure end-to-end support. This unique blend of digital convenience and human expertise allows us to deliver holidays that are not only well-planned but also deeply personal and memorable. Together, the Holidays team and Holiday Experts ecosystem form the backbone of MakeMyTrips leisure travel business, committed to redefining the way Indians explore the world. About the Role The incumbent will be responsible for driving Short haul and domestic travel sales and ensuring seamless end-to-end service delivery for customers. This role entails leading a team of Holiday Experts, coordinating with suppliers, and upholding high service standards across international destinations. By combining strategic oversight with operational excellence, the incumbent will play a pivotal role in enhancing customer delight, strengthening supplier relationships, and reinforcing MakeMyTrips leadership in the long-haul holidays segment. What will you be doing Supervising day-to-day operations for short-haul and Domestic travel across destinations Ensuring timely query handling, quotations, bookings, and customer support throughout the customer journey. Monitoring service quality and resolving escalations related to flights, hotels, visas, and ground services. Collaborating with suppliers, airlines, and internal stakeholders to ensure smooth execution of holiday packages. Tracking team performance against defined KPIs such as turnaround time (TAT), conversion, and customer satisfaction. Identifying process gaps and recommending improvements to enhance efficiency and customer experience. Providing training, coaching, and support to the team to strengthen product knowledge and service delivery. Ensuring compliance with company policies, travel regulations, and financial guidelines. Driving sales team performance to achieve defined revenue targets and business growth. Qualification & Experience Postgraduate degree from a reputed institute with 6 - 10 years of experience in travel or similar industry along with team management exposure. Key Success Factors for the role Proven experience in team management with strong analytical capabilities. Exceptional communication, leadership, and customer relationship skills. Ability to perform under pressure, manage escalations, and drive outcomes. Sharp problem-solving mindset with keen attention to detail.
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Assistant Manager/Deputy Manager
18 hours ago
Gurgaon, Haryana, India MakeMyTrip Full timeRole: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)Level: Assistant Manager/Deputy ManagerReporting To: Associate Director - Holiday SalesLocation: GurgaonAbout the FunctionWith a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the...
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Deputy Manager
41 minutes ago
Gurgaon, Haryana, India MG Mould Systems Private Limited Full timeCompany DescriptionMG Mould Systems Private Limited is a distinguished plastic manufacturing company, recognized for its innovative and reliable products. The company specializes in providing customized mould systems tailored for various preform designs and PET machines. Its signature 48 Cavitations' Preform Mould and PET moulds are built to meet diverse...
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Assistant Manager/Deputy Manager
4 weeks ago
Gurgaon, India MakeMyTrip Full timeRole: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead) Level: Assistant Manager/Deputy Manager Reporting To: Associate Director - Holiday Sales Location: Gurgaon About the Function With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across...
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Assistant manager/deputy manager
1 day ago
Gurgaon, India MakeMyTrip Full timeRole: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)Level: Assistant Manager/Deputy ManagerReporting To: Associate Director - Holiday SalesLocation: GurgaonAbout the FunctionWith a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the...
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Assistant manager/deputy manager
2 days ago
Gurgaon, India MakeMyTrip Full timeRole: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)Level: Assistant Manager/Deputy ManagerReporting To: Associate Director - Holiday SalesLocation: GurgaonAbout the FunctionWith a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the...
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Assistant Manager/Deputy Manager
1 day ago
Gurgaon, India MakeMyTrip Full timeRole: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)Level: Assistant Manager/Deputy ManagerReporting To: Associate Director - Holiday SalesLocation: GurgaonAbout the FunctionWith a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the...
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Assistant Manager/Deputy Manager
12 hours ago
gurgaon, India MakeMyTrip Full timeRole: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)Level: Assistant Manager/Deputy ManagerReporting To: Associate Director - Holiday SalesLocation: GurgaonAbout the FunctionWith a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the...
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Deputy Manager
20 hours ago
Gurgaon, Haryana, India Vatika Hotels Full timeVatika Group is hiring for Deputy Manager (Architecture & Interior Design of Hospitality projects).KEY ROLE:The Deputy Manager (Architecture & Interior Design of Hospitality projects) shall be involved in planning and coordination of design development from the conceptual stage up to award of the main construction contract. This includes review, work...
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Gurgaon, Haryana, India Talentmate skillfied mentor Full timeWe are looking for a highly skilled and experienced professional to join our team as an Assistant Manager Deputy Manager- Global Network Development. The ideal candidate will have a strong background in network development and management, with excellent leadership and communication skills.Roles and ResponsibilityDevelop and implement global network...
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Deputy Manager
3 minutes ago
Gurgaon, Haryana, India Z1 Tech Full timeVDO.AI is a global advertising technology innovator, providing brands with intelligent high impact solutions that win the war for consumer attention. Our solutions drive the right outcomes for brands by combining creativity, reach, and targeting across devices, enabling the upper- and mid-funnel brand objectives that all brands and agencies require, turning...
