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Sun Life | Manager
1 month ago
The ideal candidate will be responsible for
- Drive Operational/Compliance Risk programs for business functions across markets and assist in strengthening the internal control environment
- Maintain internal control playbooks, risk assessments and establish the quarterly attestation process across the area of responsibility
- Drive risk assessments related to new business/projects/initiatives within business implement risk management strategies and policies to minimize exposure
- Identify Operational Risks and be able to provide recommendations on additional controls
- Drive risk managements programs such as Risk Control Self-Assessments (RCSA) & Process, Risk, Control (PRC) etc.
- Analyze insurance policies, claims data, and operational processes to identify potential risks and vulnerabilities
- Monitor industry trends and regulatory changes to ensure compliance and update risk management practices accordingly.
- Undertake independent management testing engagements/thematic reviews as required, in assessing the effectiveness of key controls across various processes; ensuring adherence with laid down processes & regulatory requirements
- Collaborate with key business operations value streams of New Business, underwriting, claims, and services teams to integrate risk management principles into daily operations
- Design and maintain metrics to quantify potential losses and evaluate risk mitigation efforts
- Provide training and guidance to staff on risk management best practices
- Assist in the development of business continuity and disaster recovery plans
- Participate in audits and regulatory examinations related to risk management
- Prepares a variety of Delivery Reports / Committee (monthly/quarterly updates) for various levels of management
- Track/Monitor Risk Issues and Management Action plans
People Management
- Setting up of a new team and inspire and motivate team members
- Display integrity and composure while dealing with multiple senior stakeholders & functional leaders
- Solve problems and analyze issues & build insightful story telling for driving improvements
- Drive results through seamless & timely service delivery
- Communicate powerfully and prolifically
- Build relationships & diverse, equitable and inclusive teams
Preferred Qualifications:
Master's degree in a relevant field 7-14 years with experience in risk management, preferably in the insurance industry
A recognized professional accounting designation (e.g. CPA/CA, CIA etc.is preferred).
- Familiarity with risk management frameworks and methodologies. Professional certifications such as ARM (Associate in Risk Management) or CRMP (Certified Risk Management Professional) will be valued.
- Experience with risk management software and tools (e.g. Archer)
- Understanding of insurance operations processes & value streams
- Proficiency in data analysis and assessment of statistical reports
- Knowledge of insurance operations, products, and regulatory environment
Ability to translate legislation and regulations into business impacts, compliance elements and regulatory risks
Ability to operate in a deadline-focused environment
