Travelfika | Travel Consultant
2 days ago
Responsibilities
Searching and confirming travel reservations for the customer
Strong understanding of a client travel policy and can provide consultation to the customer consistently
Your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveller - all while providing a best-in-class customer experience
As the face of our business, you have to provide regular feedback to our product, design and engineering teams so that they can work towards improving our customer facing and internal platforms.
Fulfilling all requests regarding necessary regulations
Providing the client with the required industry information, such as low fares, tour packages
Seeking opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
Maintaining, actively communicating, and seeking expansion of current knowledge of the state of the various travel industries supported
Skills
Should have travel agent experience
Experience in Sabre , Amadeus
Strong verbal and written communication skills
Solid working knowledge of the travel industry, policies, procedures, and processes
Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible.
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