Digital Adoption Specialist

7 days ago

Bangalore, India InfoBeans Full time

About the Job:

  • Job Title: Digital Adoption Specialist
  • Skills : Consulting, Client coordination, Communication, HTML, CSS
  • Experience Required : 2-6 Years
  • Location: Bangalore, Pune and Indore
  • Notice Period: Immediate Joiners (max 15 days)

Job Description:

Overview: We are seeking a skilled and dynamic Digital Adoption Specialist who will be responsible for driving the successful adoption of the Whatfix product with our clients. The ideal candidate will combine a deep understanding of this platform with excellent communication skills to ensure effective delivery and support.

In this role, you will:

● Work with our global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption

● Manage numerous projects, initiatives, and engagements concurrently

● Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughout

● Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers

● Consult, Ideate, and propose optimal digital adoption solutions to our customers using the Whatfix Product Ecosystem

● Review, analyze, and optimize solutions to increase digital adoption usage by end-users Required Expertise

● 2 to 6 years of experience in any of the following domains - Instructional Design, Technical Writing, Customer Success,

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