Reservation Associate

1 day ago

Goa, India BEACH RESORT IN NORTH GOA Full time

Job Description:

We are a well-established hospitality group in Goa, looking to hire a  Reservation Associate (or  Reservation Executive , depending on experience) to join our team at our  South Goa location .

This is an exciting opportunity for  energetic and customer-focused individuals who are passionate about the hospitality industry and want to be part of a growing team. We are specifically inviting applications from candidates  currently residing in Goa , ideally from areas close to South Goa.

What You’ll Do:

  • Handle reservation inquiries via phone, email, and other booking platforms
  • Enter and update booking details accurately in the system
  • Provide clear and professional communication to guests regarding rates, availability, and packages
  • Coordinate with internal teams (Front Office, Sales, etc.) to ensure smooth guest experiences
  • Maintain up-to-date reservation records and generate required reports
  • Deliver prompt, courteous responses to all guest queries
  • Follow industry-standard reservation protocols and systems

What We’re Looking For:

  • Prior experience in hotel reservations/front office preferred
  • Freshers with strong communication skills and a positive attitude are welcome to apply
  • Excellent verbal and written English communication
  • Strong email etiquette and confident telephone handling
  • Comfortable using computer systems; familiarity with hotel software is a plus
  • Must be based in Goa (South Goa preferred) and available for full-time on-site work

Location:

  • South Goa (Exact location shared with shortlisted candidates)

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