Customer Relationship Executive
2 weeks ago
Job Title: Customer Relationship Executive - OnboardingDepartment: SalesLocation: Kochi, KaloorReports To: Sales Head - Vidya VSSalary Package: INR 18000 - INR 22000Job OverviewWe are seeking a proactive and customer-focused Jr. Executive – Customer Success to join our team. The ideal candidate will play a key role in supporting presales meetings, understanding client requirements, assisting customers with product-related queries, and conducting detailed platform demonstrations. This role bridges product knowledge, communication excellence, and sales assistance to ensure customers have a seamless onboarding experience.Key ResponsibilitiesParticipate in presales meetings with sales executives to capture and document customer requirements.Deliver detailed platform walkthroughs covering features across RCS, SMS, WhatsApp, and other integrated communication APIs.Respond to customer queries regarding product capabilities, use cases, and integration processes.Work with the sales and technical teams to prepare customized proposals or feature presentations.Assist in preparing customer requirement documents and solution proposals.Maintain updated product knowledge to ensure accurate information delivery during client discussions.Support onboarding and post-sales handovers to ensure customers transition smoothly to platform usage.Maintain CRM entries and meeting notes to track customer progress and follow-ups.Coordinate with internal teams for feature clarifications, demo setup, and technical feasibility checks.Contribute to product feedback collection based on recurring customer queries or gaps identified during discussions.Qualifications and SkillsBachelor’s / Master's degree in Business, IT, Computer Science, or a related field.0–2 years of experience in customer success, presales, or client servicing.Strong communication, presentation, and interpersonal skills.Analytical mindset to understand customer needs and translate them into technical/functional requirements.Basic knowledge of cloud or API-based communication services is an advantage.Ability to multitask and handle customer interactions professionally.Proficient in MS Office, CRM tools, and online meeting platforms.Key AttributesCustomer-oriented mindset with a problem-solving approach.Collaborative and supportive attitude towards both sales and technical teams.Fast learner with the ability to understand complex platform features.Detail-oriented with strong documentation and reporting habits.
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Client Relationship Executive
1 week ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Client Relationship Executive ( Freshers & Experience )Location: Delhi ( Patel Nagar)Working Days: 5.5 DaysJob Description:We are looking for a Client Relationship Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident on calls, and...
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Client Relationship Executive
4 days ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time**Job Title**: Client Relationship Executive ( Freshers & Experience ) **Location**:Delhi ( Patel Nagar) **Working Days**:5.5 Days **Responsibilities**: Generate leads through outbound cold calls. Explain company products/services to potential clients. Maintain and update lead records. **Requirements**: Good communication skills in...
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Customer Relationship Executive
2 weeks ago
Delhi, Delhi, India Ratti Corporation Full timeClient Relationship Executive **Overview** We are seeking a passionate Client Relationship Executive to join Ratti Brands. In this role, you will be the key link between clients and the company, ensuring satisfaction with our skincare and dermatological products. Your strong communication and product knowledge will help address inquiries, resolve issues,...
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Customer Relationship Executive
2 days ago
Vikaspuri, Delhi, Delhi, India IDEAL PLACEMENT Full timeProfile - **Customer Relationship Executive** Location - **Vikaspuri, Delhi** Qualification - **12th/Any Graduate** Salary - **15,000-25,000** Experience - **Minimum 6 month of Experience in Customers handling profile** Job Discription - Building relationships: Developing strategies to build relationships with customers and ensure a positive experience -...
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Customer Relationship Executive
6 days ago
Delhi, Delhi, India Techsharks Internet Services Pvt. Ltd. Full time**Costumer Relationship Executive** **Location: Rajouri Garden** **Full Time: Mon-Sat** **Competent Salary will be provided based on interview+ Incentives** **Role Description**: **Key Responsibilities**: - Act as the primary point of contact for clients after the sales process. - Build and maintain strong, long-lasting customer relationships. - Ensure...
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Customer Relationship Executive
2 weeks ago
Delhi, Delhi, India Element by Nath Furnishers Full time**Job description** - **Hello Everyone!**_ - **Hope you all are doing well!**_ - **Company Name - Elements by Nath Furniture**_ - **Job Types: Full-time, Regular / Permanent**_ **CUSTOMER RELATIONSHIP EXECUTIVE** **JOB DESCRIPTION** - Oversee the Customer relationship and handle the showroom team. - Formulate and maintain significantly profitable...
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Customer Relationship Executive
2 weeks ago
Delhi, Delhi, India Niftel Communications Pvt Ltd Full timeCUSTOMER RELATIONSHIP EXECUTIVE Subscription Upgrade and Service Sales - Executives will receive web leads and their responsibility would be to upgrade customer's existing subscriptions and pitch new services. Problem-solving - Analyze the cause of customer issues, generate solutions, and implement a plan to resolve them. Customer support practices -...
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Customer Relationship Executive
1 week ago
Kalkaji, Delhi, Delhi, India Uni Square Concepts Full time**Job Summary** We are looking for a customer relationship executive. **Responsibilities and Duties** - Coordinate with clients to seek their feedback - Coordinate with clients to follow up for payments - Update database with follow ups done - Explain client about our services (occasionally) **Required Experience, Skills and Qualifications** - Degree in...
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Customer Relationship Executive
6 days ago
Shahpur Jat, Delhi, Delhi, India Crystal Presentation Solutions Pvt. Ltd. Full time**About Us**: Crystal is a leading Audio-Visual System integrator across the nation. Our strong commitment to stay ahead of the technology curve has helped us to deliver customized AV solutions with Crystal as an organization takes pride in the fact of having good manpower and excellent team coordination. There is a strong working team of professionals with...
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Customer Relationship Executive
2 weeks ago
Karol Bagh, Delhi, Delhi, India Sunstar Hospitality Full time**Salary is Negotiable** **Important Information**: - **Designation**:Customer Relationship Executive - **Joining Location**:Hotel Sunstar Heritage, Channa Market, Karol Bagh, New Delhi - 110005 - **Joining Period**: Immediate - **Interview Location**:8A/33, Channa Market, Block 8A, WEA, Karol Bagh, New Delhi, Delhi, 110005 - **Working days**:06 -...