Manager Infrastructure Services(PCM)

7 days ago

Bangalore, India DXC Technology Full time

Job Description:

About the Company

DXC offers competitive compensation and benefits, along with career growth opportunities, while prioritizing employee well-being and work-life balance. Key benefits include onboarding support, a recognition platform, flexible working hours, an Employee Assistance Program, and referral rewards

Who We Are

At DXC, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Why choose DXC? As the largest independent mainframe services provider globally, we excel in running, optimizing, and modernizing mainframes to boost resilience.

The Role

As a member of the Mainframe team at DXC, you'll tackle complex challenges and foresee potential issues across various mainframe service line components. You'll be at the cutting edge of technology and modernization, working with some of our largest global clients. Your role will involve managing client systems data, providing daily solutions, and ensuring security compliance. You'll handle a queue of tasks, collaborate directly with technicians, and prioritize tickets to deliver optimal solutions. We as part of the world's largest independent mainframe services provider, you'll have the opportunity to recommend modernization strategies, identify new business opportunities, and build relationships with other teams and stakeholders. While the work can be demanding, you'll work with a diverse and talented team, gaining valuable management and organizational skills that will benefit your career progression.

Your future at DXC

Customers trust us to manage their applications running on mainframes, and benefit from 3,000 experts who manage these applications. We optimise core applications and have a strong mainframe heritage, but we do not box customers into the platform. DXC has successfully completed 250+ Mainframe Migrations and 140+ IBM z/Series mainframe platforms under management running 1 million+ MIPS. We have strong mainframe knowledge base, teams of experts where you can share and learn new in this cutting-edge technology.

DXC Offers a way forward to grow your career, from Associate to Architect. We have opportunities for Cloud that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in major platforms. In DXC we have variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Job Role:

Possesses expertise in mainframe performance and capacity management technologies. Candidate will be responsible for the Management of Storage and related devices within a mainframe complex.

Required Technical and Professional Expertise

  • Experience with RMF(I, II, III) plus Omegamon, TMON, Mainview or other performance monitoring tools is required.
  • Extensive experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modelling.
  • Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.
  • Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD / Tape storage systems.
  • Use of the SAS, MXG, Omegamon, Strobe, CA-MICS to analyze and present system measurement data.( from SMF data or MXG databases.)
  • Areas of expertise: z/OS, OS/390, JES2, SMP/E, SDSF, TSO/ISPF, JCL, USS, SMF, RMF, PARMLIB/PROCLIB customization, IBM utilities.
  • Knowledge about the IBM speciality engines ( processors ) and their performance.
  • Good understanding of ITIL processes and procedures.
  • Ability to perform diagnostics and perform RCA ( Root cause analysis ).
  • Strong analytical and documentation skills.
  • Should be a team player with excellent communication and technical skills.
  • Provide a 7/24 service on-call to clients

# Candidates have to work in customer work hours- US, Europe and Asia Pacific (weekends and holidays as on call staff). "

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