myGwork | Business Intelligence Engineer
2 days ago
DESCRIPTION:
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Are you a passionate Business Intelligence Engineer (BI Engineer) who wants to make a real impact on a big business? Read on
We are looking for seasoned Business Intelligence Engineers to join a BI team in the AWS Support organization. AWS Support, despite the impression that its name ("support") might give you, is not a typical reactive customer service, but an independent AWS business that provides industry-leading offerings way beyond just "break-fix". The business has a self-standing P&L and has even yielded revenue larger than most AWS Services. Managing an organization that provides support for ever-expanding AWS product portfolio to millions of customers across the globe is not a simple task and leaders in all functions inevitably need reliable data for their day-to-day operations and strategic decision-makings. The BI team is an integrated core part of the AWS Support operations delivering robust and trustworthy infrastructure to the truly data-driven organization.
As BI Engineer, you will work closely with internal stakeholders to define key performance indicators (KPIs) through your deep understanding in support business and operations and implement the KPIs into dashboards/reports that drive the decisions made by senior leadership. The BI Engineers will have opportunities to not just exercise her/his technical skills such as SQL to retrieve data and convert it to simple graphs and tables, but to develop true dashboards that are information-rich and flexible yet intuitive and easy-to-use that help the support leadership quickly discover golden insights to serve AWS customers better. You will let the data answer questions such as "What is high/low quality means at support?", "Is this particular customer happy with their support experience? ", and "How productive is this support agent versus other agents in the network?" The usage of the data that the AWS Support BI team publishes spans to other AWS teams outside of the organization. Support data serves as one of key leading indicators for new customer demands and for problems yet to be discovered. Such external usage might lead to "next big thing" launched by AWS
From technology perspectives, you will have opportunities to (and will be asked to) be exposed to the modern agile cloud-based data technologies. The team will be empowered to select the right technology, if necessary, based on customer needs and you will have the full set of AWS services in your toolbox.
Key job responsibilities
Understand the problem that's loosely defined or structured.
Provides BI solutions for difficult problems and works on delivering large BI solutions.
Provides solutions that drive team's business decisions and highlight new opportunities.
Improves code quality and optimizes BI processes.
Basic understanding of a scripting language. Knows how to model data and design a data pipeline. Able to apply basic statistical methods (e.g. regression) for difficult business problems.
BASIC QUALIFICATIONS:
- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
PREFERRED QUALIFICATIONS:
- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
- Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
- Experience with forecasting and statistical analysis
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you passionate about working with Amazon-scale data, analytics, and data science? Do you love bringing data together from diverse systems and sources and...
-
myGwork | Business Intelligence Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced,...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Business Payments and Lending organization is seeking a highly quantitative, experienced Business Intelligence Engineer to drive the development of analytics...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon.in's Fulfilment by Amazon (FBA) & Reimbursement team is seeking for a talented, self-driven and experienced Senior Business Intelligence Engineer to lead its...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Consumer Gift Cards is a fast-growing, multi-billion-dollar, worldwide business with a mission to provide the world's most desired and convenient gifting...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:About the Organization: Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:CMT Central Analytics Team owns pricing analytics to drive customer's price perception and competitiveness of Amazon products. We are seeking a creative and...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:CMT Central Analytics Team owns pricing analytics to drive customer's price perception and competitiveness of Amazon products. We are seeking a creative and...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Retail Business Services (RBS) supports Amazon's Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich...
-
myGwork | Business Intelligence Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Search Relevance Customer Operations team is seeking a highly skilled and motivated Business Intelligence Engineer to join our team and take the lead to own...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:About the Organization: Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Our Customer Experience and Business Trends (CXBT) team is seeking a skilled and motivated Business Intelligence Engineer (BIE) to analyze and deliver insights to...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Consumer Payments organization is seeking a highly quantitative, experienced Business Intelligence Engineer to drive the development of analytics and...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Advertising is seeking a Business Intelligence Analyst to join our team based in our Bangalore office. Amazon Advertising operates at the intersection of...
-
myGwork | Business Intelligence Engineer II
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's vision is to be the earths most customer centric company . The ambition of the Amazon payments business is to transform payments in India . The payments...
-
myGwork | Business Intelligence Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Advertising at Amazon is a fast-growing, multi-billion dollar business. It spans desktop, mobile and connected devices; encompasses ads on Amazon and a vast network...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Prime is a program that provides millions of members with unlimited one-day delivery, unlimited streaming of video and music, secure online photo storage,...
-
myGwork | Business Intelligence Engineer
2 days ago
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive...
-
bangalore, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If...
