Operations Support Analyst
2 weeks ago
Our goal is to empower businesses by providing cost-effective and innovative solutions for their technical and backend processes. By leveraging our expertise, we enable clients to focus on innovation and their core competencies while we take care of the technical complexities.
We are seeking a Operations Support Analyst to join our dynamic technical team. The Operations Support Analyst is an entry level role which is critical in ensuring the smooth operation of our sales and renewals processes by providing analytical insights, administrative support, and coordination assistance. This is a full-time on-site role located in Mohali, Punjab.
As a Operations Support Analyst, you will be responsible for various day-to-day tasks:
Providing analytical support(analyzing incoming data, quoting etc.)
Co-ordinating with senior consultants to establish sales & renewal business exhibits in the online quoting tool, while maintaining high accuracy rates on financial exhibits and increasing TAT.
Maintaining customer records in CRM systems
Bachelor's degree in Business Administration, Finance, Engineering, or a related field
~ Strong analytical skills with proficiency in data analysis tools such as Microsoft Excel, Tableau, or Salesforce
~ Proficiency in Microsoft Office Suite
~ 1-2 years of experience in sales support, business analysis, or a similar role is preferred
~ Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools is preferred.
~ As a Operations Support Analyst, you will play a pivotal role in driving sales and renewal success through data analysis and process optimization. If you are passionate about operations and enjoy working in a collaborative environment, we encourage you to apply.
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