Quality Team Lead
1 week ago
Roles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output.Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content standards while improving current quality metrics.Process Improvement: Identify gaps in the current workflows and drive initiatives to challenge the existing quality scores, thereby implementing strategies and changes in process, if necessary, that improve consistency and objectivity and eliminate biases while reviewing.Collaboration & Stakeholder Management: Provide the primary interface among the IQM team, production teams, and supplier partners. Collaborate with peer groups in cross-functional teams to align quality expectations and process improvements.Reporting & Insights: Lead periodic reviews of team performance and quality metrics. Prepare deep-dive reports and insights to effectively communicate trends in quality performance, process improvement opportunities, and progress to key stakeholders and leadership.Bias Removal: Lead the separation of quality management from production in order to minimize friction, subjective biases, and ensure that reviews are objective.Training & Development : Developing and delivering a training program to maintain IQA team members who are current with guidelines, processes, and quality standards. Foster ongoing learning and upskilling in the team.Ensure Operational Excellence : Lead initiatives to simplify processes of quality management, increase efficiency, and sustain high standards across content review and curation workflows.Preferred Competencies:Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis.Reduction of rework and Cost of poor Quality (COPQ).Eligibility:5+ years of experience, last 2 years should be in Team Handling RoleShould have worked as QA, QTL/QAM Customer Service or Back office or ChatShould be GraduateMandatory Trust and Safety content moderation experienceExcellent skills on MS Office /Quality Tools / Data Analysis / Analytical Skills / Reporting / Google Suite, Google Forms, Google Sheet, Google Doc etc
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Quality Team Lead
1 week ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output.Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
2 days ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities:- Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output.- Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
2 weeks ago
hyderabad, India Tech Mahindra Full timeRoles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
2 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities: Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
2 weeks ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
7 days ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities:Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
5 days ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities: Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Quality Team Lead
10 hours ago
Hyderabad, India Tech Mahindra Full timeRoles and Responsibilities: Team Leadership & Development: To lead and line-manage a team of IQAs, directing, guiding, and providing performance feedback to achieve high-quality output. Quality Oversight: Oversee and ensure the quality assurance of curated assets—text, images, videos, audio—across diverse workflows. Maintain Google's strict content...
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Team Pumpkin
2 days ago
Hyderabad, India Team Pumpkin Full timeLocation: Gachibowli.Role Overview:An Engagement Leader with10to13 years of experience would oversee a wide variety of marketing activities, focusing on optimizing customer engagement and driving business results.This role requires a strategic thinker with hands-on experience in performance marketing, content creation, and data-driven Marketing:- Develop,...
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Quality Team Lead- BPO
2 weeks ago
Hyderabad, India Tech Mahindra Full timeJob Title: Quality Team Lead Location: Hyderabad Job Summary The Quality Lead for Mapping Operations will oversee a team responsible for quality checks of map data. The ideal candidate should have strong understanding of mapping data quality frameworks, processes and standards. Key Responsibilities - Lead, mentor, and motivate a team of Quality analysts...
