Agm/gm - liasoning (fmcg/retail/qsr/hospitality - mandatory)
3 weeks ago
Department: Corporate Affairs & Compliance
Location: Corporate Office
Reports To: CFO
Job Summary:
The GM/AGM - Liasoning – Liaisoning will be responsible for fostering and managing relationships with government bodies, railway authorities, and regulatory agencies to ensure smooth operations and compliance for the company. This role involves coordinating with stakeholders, securing approvals, addressing concerns, and maintaining a collaborative relationship with government entities critical to the company’s success.
Key Responsibilities:
Stakeholder Engagement:
Establish and maintain strong relationships with government departments, railway authorities, and regulatory bodies.
Act as the primary point of contact for all government-related communications and negotiations.
Represent the company in meetings, conferences, and discussions with policymakers and officials.
Compliance & Regulatory Affairs:
Ensure compliance with all regulatory requirements related to catering services onboard trains.
Stay updated on government policies, tenders, and amendments affecting the business.
Collaborate with internal teams to implement changes required by new regulations.
Tender Management and Billing:
Identify and pursue government tender opportunities for catering services.
Ensure payments are released on time by raising bills/debit notes to IRCTC on time.
Issue Resolution:
Address operational or contractual disputes with government entities promptly and effectively.
Ensure timely resolution of licensing, permits, or compliance issues.
Handle escalations and mediate between the company and authorities when necessary.
Documentation & Reporting:
Maintain accurate records of correspondence, approvals, and contracts with government agencies.
Prepare detailed reports on government engagements and regulatory developments.
Ensure timely submission of documentation required by authorities.
Team Collaboration:
Coordinate with legal, operations, and finance teams to address compliance and liaison needs.
Provide guidance and training to internal teams on government processes and requirements.
Qualifications & Requirements:
Education:
Bachelor’s degree in Public Administration, Political Science, Law, or related field (mandatory).
MBA or advanced qualifications in Public Policy or Corporate Affairs is preferred.
Experience:
Minimum 12-15 years of experience in government Liaisoning, with at least 5 years in a leadership role.
Prior experience in the catering, railway, transportation, or hospitality industry is highly desirable.
Skills & Competencies:
Strong understanding of government structures, railway systems, and regulatory frameworks.
Proven ability to manage government relationships and navigate bureaucratic processes.
Excellent negotiation, communication, and interpersonal skills.
Strategic thinking with attention to detail and problem-solving capabilities.
Ability to handle high-pressure situations with professionalism and tact.
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