ArcGIS Utility Network Engineer

Position: ArcGIS Utility Network Engineer/Specialist

Exp: 3+ Years experience on ArcGIS Utility Network

Job Summary:

We are seeking two highly motivated and experienced GIS Analysts to join our team. These roles are crucial for the effective operation and maintenance of our diverse portfolio of client GIS operations, built on the ArcGIS platform and deployed in AWS or Azure cloud environments. The ideal candidates will have experience in ArcGIS Enterprise administration, including implementation, configuration, and troubleshooting. A good understanding of Linux in cloud environments, hands-on experience with the ArcGIS Platform, and proven expertise in resolving complex enterprise issues comes handy. These positions present an exceptional opportunity for individuals to make significant contributions to mission-critical client projects. The successful candidates will be adept at providing technical assistance, working effectively with clients and internal teams to support technical solutions, and solving problems.

Job Description:

• Client Engagement & Solution Design: Engage directly with clients to conduct needs assessments, gather technical requirements, and design robust ArcGIS Utility Network solutions tailored to their specific business needs (e.g., electric, gas, water).
• Turnkey Project Execution: Lead and execute all phases of Utility Network projects, from initial design and configuration to full implementation and deployment within client ArcGIS Enterprise environments.
• Data Migration & Integration: Architect and perform complex data migration from legacy GIS, CAD and other systems into the Utility Network. Develop and manage sophisticated ETL workflows for multiple clients with varying data schemas and quality.
• Managed Services & Administration: Provide ongoing remote administration, maintenance, and support for our clients' Utility Network deployments. This includes performance monitoring, utility network maintenance activities, data quality checks, version management, service publishing, and ensuring system uptime as part of our service level agreements (SLAs).
• Technical Leadership & Support: Serve as the primary technical point of contact for clients. Troubleshoot and resolve complex technical issues, provide expert-level user support, and develop advanced network analysis tools (tracing, diagrams, etc.).
• Pre-Sales & Scoping: Assist the business development team in technical pre-sales activities, including solution demonstrations, proposal development, and the creation of Statements of Work (SOWs).
• Best Practices & Documentation: Develop and standardize implementation methodologies, best practices, and training materials to ensure consistent, high-quality service delivery across all client projects.
• Bachelor's degree in GIS, Geography, Computer Science, Engineering, or a related field.
• 3-5 years of hands-on experience delivering solutions with ArcGIS Enterprise and ArcGIS Pro .
• Proven project experience implementing Esri's Utility Network , including advanced data modeling, rule configuration, and subnetwork management.
• Excellent client-facing and communication skills , with the ability to translate complex technical concepts for non-technical stakeholders.
• Experience working in a consulting, professional services, or multi-client environment .
• Strong proficiency in enterprise geodatabase administration (SQL Server, Oracle, or PostgreSQL) and data migration strategies.
• Ability to manage multiple projects concurrently, prioritize tasks, and meet deadlines.

Desired Technical Skills:

• Esri certified ArcGIS Utility Network Professional
• Direct experience across multiple utility domains ( Electric, Gas, Water, and/or Wastewater ) is highly desirable.
• Advanced proficiency with Python (ArcPy) for automation and ArcGIS Arcade for implementing business logic.
• Extensive experience with FME Desktop/Enterprise for complex data integration and transformation workflows.
• Experience deploying and managing ArcGIS Enterprise in cloud environments ( AWS or Azure ).
• Proven track record of leading technical projects from inception to completion.
• Familiarity with project management methodologies and tools.

Non-Technical Skills:

• Good verbal and written communication skills
• Analyze and estimate the tasks
• Adhere to determined software quality standards