Manager- Training, Packer
1 week ago
Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. We're not just building a brand; we're creating a household name in transportation. Own the end-to-end training and engagement strategy for vendors and supervisors across categories viz. Manage training centres, trainers, and curriculum delivery ensuring standardization across geographies.
# Conduct periodic audits, refreshers, and feedback sessions to bridge gaps in vendor performance.
# Work with operations and vendor management teams to align training with business goals and customer experience.
# Measure outcomes like vendor certification, NPS improvement, service quality scores, and partner retention
Design & Deliver Training Programs – Ability to build and run impactful training and engagement initiatives.
# Analytical Skills – Proficiency in Google Sheets and ability to build analyses with limited support.
# Team Leadership – Strong people management and collaboration skills.
# Process Building – Capability to design, implement, and scale processes from scratch.
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