Team Lead

3 days ago

Chennai, Tamil Nadu, India Movate Full time

Team Lead / Operations Lead - JDPOSITION: - Team Leader - OperationsLOCATION: - Ambit, Chennai, IndiaJOB PROFILE:-· Educate/Remind & Review their respective team/individuals on their KRA goals & targets.Share Engineer Scorecard within the team and enable individual awareness on their KRA goals, targets and their current stand.Arrange for team meetings and discuss operational issues and ways to achieve operational excellence.Manage team's KRA goals and target achievement.Take ownership of cases – political or technical, keeping track & following up on escalated cases.Ensure progress of cases through backlog review.Notify/discuss with manager on cases that require technical assistance or which needs to be managed politically.Identify Knowledgebase availability & create/publish new Knowledge Base Articles.Jointly responsible, along with the manager, to identify candidates for PIP and plan for refresher training.To train engineers on topics those are identified by the escalation leads.DESIRED PROFILE:-A mature goal-oriented professional with· Overall experience of 5-6 Years· 1-2 years managing technical support· Ability to manage Client relationships· Team/ people management,· Proven track record ino Resource Management (Roistering / Scheduling / Case Management),o Metrics Management,o Goal setting (KRA),o Conduct ReviewsSpan of Control:10-12 L1/L2 Engineers

  • Team Lead

    3 days ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi All,We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur.Role: Team Lead - International (Voice)Experience: 5+ YearsLocation: Ambit IT Park, AmbatturShifts: Flexible to work Night ShiftsNotice Period: 15 days or ImmediateKey Requirements:-Graduation is mandatory-Strong...

  • Team lead

    1 week ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi All,We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur.???? Role: Team Lead - International (Voice)???? Experience: 5+ Years???? Location: Ambit IT Park, Ambattur???? Shifts: Flexible to work Night Shifts???? Notice Period: 15 days or Immediate???? Key Requirements:-Graduation...

  • Team Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi All,We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur.Role: Team Lead - International (Voice)Experience: 5+ YearsLocation: Ambit IT Park, AmbatturShifts: Flexible to work Night ShiftsNotice Period: 15 days or ImmediateKey Requirements:-Graduation is mandatory-Strong...

  • Team Lead

    4 days ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi All, We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur. Role: Team Lead - International (Voice) Experience: 5+ Years Location: Ambit IT Park, Ambattur Shifts: Flexible to work Night Shifts Notice Period: 15 days or Immediate Key Requirements: -Graduation is...

  • Team Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi All,We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur. Role: Team Lead - International (Voice) Experience: 5+ Years Location: Ambit IT Park, Ambattur Shifts: Flexible to work Night Shifts Notice Period: 15 days or Immediate Key Requirements:-Graduation is mandatory-Strong...

  • Team Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi All, We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur. Role: Team Lead - International (Voice) Experience: 5+ Years Location: Ambit IT Park, Ambattur Shifts: Flexible to work Night Shifts Notice Period: 15 days or Immediate Key Requirements: -Graduation is...

  • Team Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Amazon Full time

    At Amazon we re working to be the most customer- eccentric company on earth To get there we need exceptionally talented bright and self driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We re...

  • Team Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Hiring for Team Lead - Operations ( Contact Centre/ BPO /Call centre) Interested candidates inbox your resumes to Deebathra.Abrahamgnanadass@movate.com POSITION: - Team Leader - Operations LOCATION: - Chennai, India JOB PROFILE:- Educate/Remind & Review their respective team/individuals on their KRA goals & targets. Share Engineer Scorecard within the...

  • Team Lead

    3 weeks ago

    Chennai, Tamil Nadu, India Ford Full time

    Including designing of enterprise class structure data and application framework model Ensure best possible designs performance scalability of Pega applications solution compliant with Pega best practices coding standards guardrails UI standards and client s corporate standards Lead the technical team independently Interacting with Business...

  • Team Lead

    4 weeks ago

    Chennai, Tamil Nadu, India Movate Full time

    Hiring for Team Lead - Operations ( Contact Centre/ BPO /Call centre) Interested candidates inbox your resumes to POSITION: - Team Leader - Operations LOCATION: - Chennai, India JOB PROFILE:- Educate/Remind & Review their respective team/individuals on their KRA goals & targets. Share Engineer Scorecard within the team and enable individual...