Head of Business Systems

5 days ago


hyderabad, India Nextracker Inc. Full time

Head of Business Systems & Services, Shared Resource Center (SRC) Job Description At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextracker. Nextracker, is seeking an experienced and dynamic Head of Business Systems & Services, Shared Resource Center (SRC) to build and oversee our offshore delivery and support services for our business applications & data systems. Reporting to the Global Head of Business Systems & Services in Fremont, CA the successful candidate will be responsible for the overall management, delivery and support of our business applications & data systems at our Offshore center in Hyderabad, ensuring speed and quality of program delivery and best-in-class support services. Watch this video to learn why Nextracker is more than just a place to work. Here is a glimpse of what your Key Responsibilities will be: Leadership & Management: Lead the build-up and scale of the IT Business Services SRC at Hyderabad, India reporting to, and in coordination with the Global Head of Business Applications and Data system in Fremont, CA. Provide the leadership in driving best-in-class processes around application design, delivery and support services for our Business and Data systems. Engage with the functional teams to understand the functional capability requirements, bringing the business process and technical experience to drive a solution set that enables the system capability. Provide the functional SOX, SDLC and change control process leadership working closely with the governance team. Application Design and Delivery: Plan, design, develop and deliver programs on time, on-budget and with high-quality. Optimize the process to enable speed and agility of delivery. Bring the domain experience both from business process and technology to design and drive optimal solution set. Keep the application stack current, in line with the vendor upgrade and patches. Support Services: Establish a level 1 and level 2 support services construct that can quickly triage and get the services back online based on the severity of the issue and pre-defined SLA. Lead process improvements to optimize our support services and drive quality related feedback into the delivery process. Support time-sensitive events like month-end and qtr.-end close processes. Human Resources & Development: Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous learning. Develop and implement training and development programs to enhance the skills and capabilities of the workforce. Manage staffing levels, recruitment, and retention strategies to ensure optimal resourcing and spending. Here is some of what you’ll need (required) Bachelor’s degree in computer science, or a related field. An advanced degree (MBA or equivalent) is preferred. Minimum of 20 years of experience in Application Development, Delivery, Support in preferably a multi-national manufacturing and supply chain company. Proven experience in building and successfully managing a similar shared-services construct. Strong technical background in one or more key applications like ERP (preferably NetSuite), Salesforce, MuleSoft, Supply Chain planning and execution systems, MES/Manufacturing systems etc. Good understanding of key business processes like Order-to-Cash, Procure-to-pay, record-to-report, Design through build processes, etc. Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a diverse team. Nextracker is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Nextracker does not discriminate in employment opportunities or practices based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law.



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