Senior Software/DevOps Engineer

HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. Our mission is to drive customer success with our relentless product innovation at more than 20,000 organizations in every region of the world - including more than half of the Fortune 1000 and Global 2000 companies. DevOps Engineer position within our Product team. We are looking for candidates with 5+ years of relevant experience from the total experience not exceeding 12 years. It’s okay to skip responses if you don’t have experience in that area, Describe your experience with installer creation and automation (e.g., InstallShield, MSI) and how you've used scripting for customization, specifically for deploying software products like AppScan 360 in different environments. # Walk through a challenging software installation or deployment issue , detailing your troubleshooting approach and the role of scripting in its resolution, particularly concerning scalability, automation, or integration . # Share an example of an automation script (Bash, Python, PowerShell) you developed to improve the efficiency or reliability of software installation and deployment , and how it impacted CI/CD pipelines or configuration management for a team similar to the AppScan 360 Product team . # Describe a time you improved existing installers or deployment scripts for a software product, addressing challenges and making them more robust and adaptable for multiple environments , ensuring seamless operation and simplified upgrades like those expected for AppScan 360 . # What are your key considerations and best practices for automating software installation and deployment to ensure a seamless and reliable user experience, considering aspects like different environments and scalable deployments relevant to AppScan 360? # Describe your experience using CI/CD tools (Jenkins, GitLab CI, Azure DevOps) to automate software releases, including installation. Walk through a complex software installation or deployment issue where your strong scripting skills were crucial for diagnosis and resolution. Describe a situation where your DevOps and automation expertise , including scripting , contributed to core platform development by driving innovation and efficiency in software deployment methodologies . # What motivates your job shift, and what specifically interests you about the Sr. DevOps Engineer position for the AppScan 360 Product team at HCL Software? # On a scale of 1 to 10, how well does your experience and interest align with this AppScan Product _Sr. DevOps Engineer job description? HCL Software India AppScan Product _Sr. DevOps Engineer. About "HCL Software": "HCL Software”: - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation. Our mission is to drive customer success with our relentless product innovation at more than 20,000 organizations in every region of the world - including more than half of the Fortune 1000 and Global 2000 companies. About the Role: We are seeking a skilled DevOps Engineer to manage and enhance installation and deployment processes for AppScan 360, a cloud-native application. This role focuses on maintaining existing deployment mechanisms, developing new ones optimized for the cloud, and contributing to core platform improvements. You will leverage automation, CI/CD pipelines, and configuration management to ensure efficient and highly scalable deployments within a cloud-native architecture. From overall experience, at least 5+ years of hands-on experience in DevOps or software installation packaging, with a focus on deploying and managing cloud-native applications. Docker, Kubernetes, OpenShift) and orchestration, as well as traditional installer creation and automation tools (e.g., Proven experience with cloud platforms (e.g., AWS, Azure, GCP) and their infrastructure as code (IaC) services (e.g., CloudFormation, Azure Resource Manager, Google Cloud Deployment Manager) for automated provisioning of cloud resources. Proficiency in CI/CD tools (Jenkins, GitLab CI, Azure DevOps) with a strong understanding of their integration with container registries and cloud deployment services. Strong scripting skills (Bash, Python, PowerShell) with the ability to automate tasks within cloud environments. Understanding and practical experience with infrastructure as code (IaC) tools like Terraform for managing both cloud and on-premises infrastructure. Solid knowledge of both Windows and Linux environments, including best practices for deploying and managing applications in the cloud. Exceptional ability to troubleshoot complex installation and deployment issues in cloud-native environments, including networking, security, and scalability challenges. Own and improve existing deployment pipelines for AppScan 360, ensuring seamless operation and upgrades within its cloud-native architecture. Design, develop, and integrate new cloud-native deployment solutions for AppScan 360, emphasizing advanced automation, scalability, and high availability Automate all aspects of the application lifecycle in the cloud, including building, testing, deploying, and monitoring AppScan 360. Collaborate closely with engineering and product teams to ensure smooth integration and delivery of new features and updates to the cloud-native platform. Develop and maintain robust CI/CD pipelines optimized for deploying containerized applications to cloud environments. Implement and manage configuration management and automated deployments leveraging container orchestration platforms (e.g., Kubernetes, OpenShift, Tanzu, etc), ensuring consistency and repeatability across different cloud environments. Proactively troubleshoot and resolve installation, deployment, and upgrade issues specific to cloud-native applications and infrastructure. Contribute to the core platform development of AppScan 360, driving innovation and efficiency by leveraging cloud-native services and best practices. Maintain comprehensive documentation for cloud-native installation, deployment, and DevOps workflows.