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Infosys | Technical Program Manager
1 month ago
Program Initiation
Kick start the program planning with all stakeholders
Work with engineering managers, Product managers/analysts and Solution architect to create the program artifacts with
Solution Architecture
Estimates and schedule
Work breakdown structure considering dependencies
Risks and mitigation plan
Release plan
Roll out plan
Understand the scope and vision of the program and contribute to solution design
Should be able to understand and point out any gaps in the solution
Set the process to be followed in program execution
Engineering and process best practices
Implement the best-in-class Engineering, Agile and DevOps practices
Review processes for delivering quality
Program execution
Coordinate activities across multiple Scrum teams to ensure alignment and integration of work.
Track the progress with actuals for Engineering Metrics and make revisions as needed
Conduct weekly status meetings with all stake holders and communicate progress, revisions to the plan and risks
Identify bottlenecks and challenges affecting overall progress and find mitigation strategies
Put Continuous Improvement plans for Agile, Engineering
Track the budget and spent
Track change requests (scope changes) and provide visibility about scope and budget. Initiate CRs are needed
Roll out planning, Metrics collection and publishing
People Management
Mentor and support engineering and product managers in program execution
Conflict resolution
Identify improvement areas and coach key leads – scrum masters, engineering managers
Set goals and conduct appraisals
Customer relationship
Create and utilize relationship with key stakeholders from customer side – Director of Engineering, Product Manager /Owner, VP of IT
Gather customer feedback and actionize for improvement
Learning / Knowledge management
Continue learning : Understand the latest technology trends
Plan trainings for the team. Bridge any knowledge gap in the team
