Network Engineer
23 hours ago
Shift timings: 7am – 4pm, 1pm – 10pm, 10:30pm – 7:30am
Kolshet, Thane (Work from office)
Immediate / 15-30 days can apply.
Amsys IT Services Pvt Ltd is part of this group based in Mumbai. Website:
The role is responsibility for network analysis and design, technology support, client support. The resource will be required to provide top level support for any network issues ranging from implementation of new networks, troubleshooting outages for local and remote networks. Additional responsibilities include handling second level support and service requests related to all supported technology including but not limited to: workstations, servers, printers, and Office applications.
Technical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security. • Remote access solution implementation and support such as IPSEC VPN • Understanding of DNS/DHCP • Ability to work with vendor support to resolve client issues • Experience with Command Line Interfaces to manage computer equipment • IT Support relating to technical issues involving Microsoft's core business applications and operating systems. • Respond to and resolve alerts and tickets generated from the monitoring system and/orcustomer requests in a timely fashion. • Maintain system configuration information within ticketing system and ensure it is attached to relevant tickets. • Perform network administrative duties on-site weekly. • Report to management potential problems with customer’s computers, configurations and/or environment.
Experience Level: • B.Degree, Computer Science, Engineering or equivalent education or training desired • 3-5 years of relevant experience as a network engineer including phone, remote support, and hands on • Excellent verbal and written communication skills • Strong working knowledge of Microsoft Applications • Excellent Customer Service Skills • Advanced troubleshooting skills • Experience installing/configuring routers, switches, VPNs, firewalls (Cisco, Sophos, Palo Alto)
Security+/ Network+/ CCNA / JNCIA • Sophos, Palo Alto, Sonicwal
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