Site Reliability Engineering Specialist

6 days ago

Bengaluru, Karnataka, India BT Group Full time
Platform Stability and Reliability
• Ensure the platform meets performance, availability, and reliability SLAs.
• Proactively identify and resolve performance bottlenecks and risks in production environments.
• Maintain and improve monitoring, logging, and alerting frameworks to detect and prevent incidents.Incident Management
• Act as the primary responder for critical incidents, ensuring rapid mitigation and resolution.
• Conduct post-incident reviews and implement corrective actions to prevent recurrence.
• Develop and maintain detailed runbooks and playbooks for operational excellence.Automation and Efficiency
• Build and maintain tools to automate routine tasks, such as deployments, scaling, and failover.
• Contribute to CI/CD pipeline improvements for faster and more reliable software delivery.
• Write and maintain Infrastructure as Code (IaC) using tools like Pulumi or Terraform to provision and manage resources.Collaboration and Mentorship
• Collaborate with SRE, CI/CD, Developer Experience, and Templates teams to improve the platform's reliability and usability.
• Mentor junior engineers by sharing knowledge and best practices in SRE and operational excellence.
• Partner with developers to integrate observability and reliability into their applications.Observability and Metrics
• Implement and optimize observability tools like Dynatrace, Prometheus, or Grafana for deep visibility into system performance.
• Define key metrics and dashboards to track the health and reliability of platform components.
• Continuously analyze operational data to identify and prioritize areas for improvement.Required:
• 8+ years of experience in site reliability engineering, software engineering, or a related field.
• Demonstrated expertise in managing and optimizing cloud-based environments, with 3+ years of experience in AWS.
• Strong programming skills in one or more languages: Python, Java, , or TypeScript.
• Hands-on experience with containerization and orchestration technologies (e.g., Kubernetes, Docker).
• Proficiency in CI/CD practices and tools, such as GitLab, Jenkins, or similar.
• Familiarity with monitoring, logging, and alerting tools; experience with Dynatrace is a plus.Preferred:
• Hands-on experience with Kubernetes (K8s) for container orchestration and deployment.
• Familiarity with monitoring and observability tools like Dynatrace, Prometheus, or similar.
• Exposure to agile development practices and collaborative environments.
• Experience working with other cloud platforms (e.g., Azure or Google Cloud) is a plus.

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