Business analyst

2 weeks ago

Mumbai, India HDFC Bank Full time

Job Purpose Business Analyst Team Member Application management in BTG primarily focusses on the following functions: 1) Executing and monitoring the Task in a Software Project life cycle, requirement conceptualization, requirement gathering, functional specifications, functional testing and roll-out 2) Application Support 3) Application Training to the Users 4) Strong exp into Retail domain being into Loans/Mortgages 5) Have experience into LOS and LMS Job Responsibilities(JR) : Change Management: Project Management for Application developments / enhancement / upgradation / Data migration Meet regulatory requirements Enable better operations process to reduce business risk.

Training to users Data Analysis when doing the requirements to iron out potential future issues Regular updates in Project Management Tool.

Application Support: Application Support To support users with regards to Application queries and Application issue resolution System Fault Report (SFR) management Data Analysis for reconciliation and to identify leakages or where processes are breaking to further fine tune the journeys Implementation of Regulatory guidelines and mandates: Ensuring observation in Audit / Compliance reports are tracked for closure Representing the bank in areas handled in case of RBI inspection / investigation by other regulatory agencies Ensuring Information security guidelines are adhered Ensuring all the governance processes are adhered to as part of the regular work activities Stakeholder Management & Teamwork: Ability to work as a team and collaborate across cross functional teams of the bank with objective to closure of task as per committed timelines Identify potential issues and do timely escalations.

Keep team lead updated on day-to-day workings and action items Vendor Management: Ensuring good relationship with all the software vendors Asking for regular updates from vendors on their task Ensuring proper governance process is followed in all the activities related to vendor like PO processing etc.

Having regular meetings with vendors to review the various aspect in relationship Educational Qualifications: Graduate or Postgraduate Relevant Certifications if any will be an added advantage (E.g.: Agile/Scrum/Oracle/PMP/CAIIB etc.) Key Skills: Strong Analytical and Logical thinking skills Strong understanding of Business / Operations and systems for relevant domain Strong Team/ people management Strong exp into Retail domain being into Loans/Mortgages Have experience into LOS and LMS Minimum experience in years – 9 to 10 years in the role as business analyst into LOS & LMS

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