AWS Sr. Cloud Engineer

About American Airlines:

To Care for People on Life's Journey. American Airlines is transforming the way it delivers technology to its customers and team members worldwide.

American's Tech Hub in Hyderabad, India, is our latest technology office location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American's customers and team members. S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new team in Hyderabad, India enables better support of our 24/7 operation and positions American to deliver industry-leading technology solutions that create a world-class customer experience.

Sr Engineer, IT Cloud

Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.

The Cloud domain refers to the area within Information Technology that focuses on the delivery of computing services—such as servers, storage, databases, networking, software, analytics, and intelligence—provided as a service. Examples are AWS, GCS, and Azure. The implementation could be a Private, Public, or Hybrid cloud and the scope includes platform management, security, networking, storage, and enabling DevOps to support the consuming domains (Applications, AI, Data, etc.).

Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

~ Design, deploy, and manage Cloud Infrastructure solution. Build scalable, secure, and resilient cloud solutions, such as Kubernetes Platform in Azure or other public cloud.

~ Collaborate with Cybersecurity, enterprise architects to define and Implement cloud solution best practices following Well-Architect Framework best practices for security, reliability, performance, and cost efficiency.

~ Manage the lifecycle of cloud solutions and platforms that keep the system stack up to date.

~ Monitor cloud systems for availability, performance, and cost efficiency, optimizing usage and resources.

~ Diagnose and resolve issues in cloud environments, providing support for internal teams and stakeholders.

~24/7 on call rotation supporting business critical applications or systems. Conducts root cause analysis to identify domain level problems and prescribes action items to mitigate.

Minimum Qualifications – Education & Prior Job Experience:

~ Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience / training

~4+ years of experience designing, developing, and implementing large-scale solutions in production environments

Preferred Qualifications – Education & Prior Job Experience:

Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

Airline Industry experience

Kubernetes

Devops

Troubleshooting experience

Azure(Preferred)/AWS

Proficiency in DevOps Toolchain methodologies, including Continuous Integration and continuous deployment.

Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity.

Ability to concisely convey ideas verbally, in writing, in code, and in diagrams.

Proficiency in Agile methodologies, such as SCRUM.

Language / Communication Skills:

Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship.

Note: If the Company has reason to question an employee's physical ability to safely and/or successfully perform the position's essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee's obvious or known condition. Then, if necessary, HR would request medical documentation from the team member's treating physician or others to confirm the employee's ability to perform those essential job functions safely and successfully.

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