Sr Business Analyst

Synechron is hiring for proficient Lead / Senior Business analyst for transactional banking / Corporate Banking .
Business Analysts are responsible for delivery of new products and services via agile delivery squads for TBS (web, mobile, Host to Host and API Banking)
Ensure that new products / features which have potential use cases for other entities (EI and International), are made available at an enterprise level based on demand and relevance.
Ensure that all new (Business Requirement Document) BRDs are reviewed and accepted by all stakeholders
Review, prioritize and publish the channel backlog at regular intervals
Help the Sr. Product Owner in epic/feature prioritization and customer Usability Testing workshops
Ensure that our test case repositories are constantly updated and include scenarios relevant to real business situations.
Leverage automated testing tools and scripts to optimize testing efficiency
Help the Sr. product Owner to build the product release plan.
Conduct comprehensive production sanity involving pilot clients prior to launch
Conflict Management and Issue Resolution within various Product Squads internally and Externally
Conduct periodic trainings and product familiarization sessions.
Owning Product Technical Support including Incidents, Problem Tickets and customer queries/complains
TBS Channel – Web, Mobile, H2H & API Banking:.
- Proven expertise in managing the TBS internet, mobile & api channels.
- Well versed in Channel onboarding process across business banking and corporate segments.
- Working knowledge on any one of the TBS channels like iGTB, TCS-BANCS, iCashpro+ etc.
- Working knowledge in setting up of Corporate Profiles, User Management, Authorization matrix, Payment Rules, Day-0 maintenance etc.
- Working knowledge on Migration of customers to new corporate banking channel.
- Working Knowledge on API Banking channel, should have detailed understanding on API payloads and setup on API Banking channel.
Payments Domain.
- Proven experience in end-to-end processing (outward and inward) of electronic payments (domestic and international) across various country/region specific payment schemes – (preferred: UAE, KSA, Egypt, India & UK).
- Proven product experience on the below processing components
Payment Initiation Channel - Internet, Mobile, API, Host-to-Host
Payment Processing - Pre-processor HUB, Payment Engine / Gateway
- Working knowledge of industry standard payment file / message formats
SWIFT MT - 1xx, 2xx, 9xx
ISO20022 / SWIFT MX - pain.xxx, pacs.xxx, camt.xxx, remt.xxx
Payment rail specific clearing formats
SARIE, SADAD, ACH, RTGS, NEFT, IMPS etc.
- Familiarity with Payments Industry Regulations. PCI-DSS, UAE/KSA Central Bank Regulations.
- Proven working knowledge on Collection systems
Cheque Clearing Systems (Onus, Offus, PDC, etc)
Virtual Account - Detailed Understanding on VA Setup, maintenance, Payments – Channel and API.
Product Backlog Management
- Facilitate the Sr. product Owner in Developing and explicitly communicating the Product Goal
- Creating clear, precise and well-articulated value driven backlog by describing items as Epics/Features/User Stories Acceptance Criteria
- Ensuring that Product Backlog is transparent, visible and understood by all relevant stakeholders
- Keeping adequate work for the team by having a refined backlog of T+ 2 Sprints (where T is current sprint)
Product Release Backlog
- Facilitate Sr. product Owner in Creation of Release Backlog based to clearly define which feature is intended to be released when
- Creating the customer feedback loop to incorporate voice of customer
Product Delivery
- Joint Accountable along with the Sr. product Owner for end-to-end product delivery as per committed timelines/sizing as much as possible
- Responsible to conduct Refinement and Planning sessions
- Work with the Scrum Masters to identify the in efficiencies and impediments to improve team’s efficiency overall
- Provide support and required inputs to the team as needed in order to deliver the respective feature
- Ensuring right and efficient solution is being designed by Solution Architects to fulfill customers’ expectations
Stakeholder Management
- Responsible for Stakeholder identification and management for the product.
- Facilitate Sr. Product Owner to conduct Feature Prioritization Sessions to seek Stakeholders Alignment
- Responsible to establish and maintain critical communication channels to keep Stakeholders informed
Responsible to Conduct Product Demo sessions to seek stakeholder feedback
Synechron, a US based MNC, headquartered in New York. Synechron was established back in 2001 and is one of the fastest growing and self-funded IT firms, focused on the Banking, Financial Services & Insurance (BFSI) domain. We provide innovative solutions to the financial services industry through our three main business focus areas: digital, business consulting, and technology. We are currently 10000+ people strong globally and have our presence in more than 22 countries. In India, we are present across some of the key locations such as Pune, Mumbai, Bangalore, Hyderabad and Chennai with over 4000+ employees.
Synechron has been especially proactive with its employee well-being initiatives during the pandemic and has facilitated work from home, pandemic leaves, physical and mental wellbeing sessions, increased insurance, doctor and hospitalization support, vaccination drives and many such initiatives for its employees and their family members.
Last year, Synechron has made two very important acquisitions one after the other - Citihub Digital and Attra. While Citihub Digital, a London and New York based technology consulting firm for the financial services industry, has a strong focus on application modernization, cloud enablement and cybersecurity, Attra , a leading pure play payments solutions provider has end-to-end offerings across four key industry verticals – FI and payment companies, third-party payment processors and payment gateways, retailers, and next-generation payments.
Synechron is a young, agile, evolution driven company with an innovation led culture. What sets us apart from the industry is our deep domain knowledge in the Banking, Financial Services & Insurance (BFSI) sector, and the unique career opportunities that we generate for our employees, be it in terms of working with the latest technologies or working towards resolving complex business challenges. We make sure that apart from learning new skills, our associates also get to understand the nitty gritty of the domain and the business.
All our offices around the globe are luxuriously built with plush amenities such as Hi-tech Gyms, Game-pods, and entertainment zones. Upon joining, our associates undergo a 2-4 weeks training program, which is a mix of classroom and online training. Synechron has also been awarded as the ‘Best place to work’ for three consecutive years – 2020, 2019 and 2018. We are also Great Place to Work Certified for 4 years - 2021, 2020, 2019 and 2017.
In Synechron, we foster a culture of growth and innovation, and ensure that our employees grow with us. We are a direct implementation partners for banks, asset managers and insurance companies around the world and offering ample of opportunities to showcase experiences and talents in the areas of digital transformation, business consulting and technology. We also have the award-winning Financial Innovation Labs called FinLabs, which allows our associates to work on and innovate with the latest, cutting-edge technologies such as Artificial Intelligence, Blockchain, Neuro-Linguistic Programming (NLP), Machine Learning, Data Science, Robotic Process Automation (RPA) and we work on some of the latest tech stacks such as DevOps, Cloud, Python, Scala, Hadoop, Azure, AWS, Microservices, Java and many more.

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