Customer success manager
4 days ago
Job Description We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. To succeed in this role, you should have in Saa S or software product company in a customer-facing role and a strong empathy for customers, and a passion for growth. Be the Single point of contact for your customers post-sales. Training and onboarding customers. Build a relationship with your key accounts and the stakeholders, and ensure customers have the optimal experience with us. Work closely with sales teams and sales leaders to assist in winning business and ensuring that clients are successful. Conduct quarterly business reviews with your customers. Initiate regular meetings with your customers. Showcase newly released features and maximize the usage of relevant features. Share the product roadmap with the customer when needed and help the product team with early feedback. Collect customer requirements/feedback and bring that back to the product and engineering team. Monitor user/account health score Identify upsell opportunities and ensure renewals. Control churn. Skills Required: 1-5 years of experience in Saa S or software product company in a customer-facing role. Active listening skills and Effective communication. Excellent verbal and written communication skills. Strong empathy for customers and passion for growth. Result-oriented and has great attention to detail. Candidates should be flexible to work in the US shift if required. Shift Timings - 12:30 PM - 9 :30 PM
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Senior Customer Relationship Manager
19 hours ago
Chennai, Tamil Nadu, India GST Manager Full timeAbout This RoleWe are seeking a highly skilled Senior Customer Relationship Manager to join our team in Chennai. As a key member of our organization, you will be responsible for managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams.
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Custome Success Manager
2 months ago
Chennai, India Twixor Full timeRole: Customer Success Manager Job Description: Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a customer success and growth role, focused on the global market, and a key...
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Customer Success Manager
4 weeks ago
Chennai, India Twixor Full timeCustomer Success Manager 3Yrs experience Job Responsibilities: Establish a trusted advisor relationship with the customer stakeholders and own the value roadmap for the customer Set the groundwork for our customer's successful journey by collaborating on on-boarding, product implementations, and adoption plans Be the voice of the...
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GST Manager | Customer Support Executive
20 hours ago
chennai, India GST Manager Full timeJob Description: We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams. The ideal candidate will have strong organizational skills, excellent communication abilities, and a knack...
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Customer success manager
1 week ago
Chennai, India YourTribe Full timeJob DescriptionWe’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent...
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Customer Success Manager
1 week ago
Chennai, India YourTribe Full timeJob Description We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent...
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Customer Success Manager
1 week ago
Chennai, India YourTribe Full timeJob Description We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently...
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Customer Success Manager
1 week ago
Chennai, India YourTribe Full timeJob DescriptionWe’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside the trenches. You will help craft the company's customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent...
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Customer Success Manager
2 months ago
Chennai, India Verifitech Services - India Full timeResponsibilities:Client Relationship Management:Build and maintain strong relationships with clients, acting as their primary point of contact and advocate within the company.Understand clients' business goals and challenges, and provide strategic guidance on leveraging background verification services effectively.Conduct regular check-ins and proactive...
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Customer Support Executive
9 hours ago
Chennai, India GST Manager Full timeJob Description: We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams. The ideal candidate will have strong organizational skills, excellent communication abilities, and a...
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Customer Support Executive
14 hours ago
Chennai, India GST Manager Full timeJob Description: We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams. The ideal candidate will have strong organizational skills, excellent communication abilities, and a knack...
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Customer Support Executive
19 hours ago
Chennai, India GST Manager Full timeJob Description: We are seeking a Customer Support Executive to join our team in Chennai. This role involves managing client relationships, overseeing task management systems, and ensuring seamless communication between customers and internal teams. The ideal candidate will have strong organizational skills, excellent communication abilities, and a knack...
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Customer success Sr.Executive
2 months ago
Chennai, India Verifitech Services - India Full timeA Customer Success Senior Executive is a high-level professional responsible for overseeing the customer success function within an organization. They provide strategic leadership, drive customer success initiatives, and ensure the long-term success and satisfaction of customers. This role typically operates at a senior management level.Here are the key...
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customer success TL
2 months ago
Chennai, India Verifitech Services - India Full timeA Customer Success Team Leader is responsible for managing a team of Customer Success Managers (CSMs) and overseeing the overall customer success strategy and operations within an organization. They play a critical role in ensuring customer satisfaction, retention, and driving revenue growth.Here are some key responsibilities of a Customer Success Team...
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Customer success associate
4 days ago
Chennai, India SuperOps Full timeAbout Super Ops Super Ops is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and experienced Customer Success Specialist to join our growing team. The successful candidate will be responsible for building and...
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Customer success associate
1 week ago
Chennai, India SuperOps Full timeAbout Super OpsSuper Ops is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and experienced Customer Success Specialist to join our growing team. The successful candidate will be responsible for building and...
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Customer Success Associate
1 week ago
Chennai, India SuperOps Full timeAbout SuperOpsSuperOps is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and experienced Customer Success Specialist to join our growing team. The successful candidate will be responsible for building and maintaining...
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Customer Success Strategist
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob OverviewWe are seeking an experienced Senior Customer Success Strategist to join our team in Chennai, Tamil Nadu, India. This is a full-time role that requires 4 to 6 years of experience in customer success management.About the RoleThis mid-level position involves ensuring the success and satisfaction of key customers by managing and building strong...
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Customer Success Associate
1 week ago
Chennai, India SuperOps Full timeAbout SuperOps SuperOps is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and experienced Customer Success Specialist to join our growing team. The successful candidate will be responsible for building and...
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Customer Success Associate
7 days ago
Chennai, India SuperOps Full timeAbout SuperOps SuperOps is a growth stage tech startup building new-age software for the IT and MSP industry. We're backed by leading VCs like Addition, Matrix Partners and Elevation Capital. We are seeking a dynamic and experienced Customer Success Specialist to join our growing team. The successful candidate will be responsible for building and...