EUC/IT-Support Engineer
7 days ago
Description About Apna Founded in 2019, Apna is India’s largest professional networking platform dedicated to helping India’s burgeoning working class to unlock unique professional networking, and skilling opportunities. We’re one of the fastest growing unicorns currently live in 60+ cities of 20+ states. Backed by marquee investors like Tiger Global, Lightspeed, Sequoia, Owl Ventures, Greenoaks Capital & few more with solid $190+ funding. Apna is on a mission to enable livelihoods for billions in India. With over 16 million users from 50+ cities and 100,000+ employers that trust the platform - India has a new destination to discover relevant opportunities. About the Role: We’re looking for a skilled and service-oriented EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid environment of macOS, Windows, and mobile platforms. Requirement: 1 Title: EUC/IT-Support Engineer Department: End-User Computing Location: Bangalore (Work from Office - Indiranagar, Domlur) Experience Required: 3-4 years Reports To: EUC Lead Requirements What is the scope & responsibility of the Role? Support Appna’s IT Operations Address user tickets regarding hardware, software and networking Conduct remote troubleshooting Diagnose and resolve technical issues Installation and support end-user devices. Create technical documentation and SOP’s Installing authorised software and ensuring patches and upgrades are applied on end-user devices Build packages, and administrates Mac, Windows OS and IOS/Android devices through MDM Complies with all company policies and procedures. Participates in the implementation and support of IT-related policies. Skills/Strength of an Ideal Candidate 3-4 years of relevant experience in IT support or similar roles (Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician). Hands-on experience with Windows, macOS, and Linux operating systems. Good knowledge of Google Workspace, Microsoft 365, Slack, Jira, and other productivity/collaboration tools. Experience with MDM platforms such as Jamf, Intune, Kandji, WS-1 etc. Good understanding of network fundamentals including DHCP, DNS, office Wi-Fi, and VPN troubleshooting. Familiarity with IT ticketing systems and asset management tools. Proficient in diagnosing and resolving hardware, software, and Network connectivity issues. Good communication skills with a positive and professional attitude. Experience in AV/VC setup and support (e.g., Zoom, Google Meet, Polycom) Strong troubleshooting and critical thinking skills Ability to perform remote troubleshooting and provide clear instructions. Responsible for managing assets, inventory details, regular update of all assets tractions and sharing MIS reports on a regular basis
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EUC/IT-Support Engineer
1 week ago
bangalore, India apna Full timeDescriptionAbout ApnaFounded in 2019, Apna is India’s largest professional networking platform dedicated to helping India’s burgeoning working class to unlock unique professional networking, and skilling opportunities. We’re one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global,...
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EUC/IT-Support Engineer
6 days ago
bangalore, India apna Full timeAbout ApnaFounded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global, Lightspeed, Sequoia,...
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EUC/IT-Support Engineer- L2
2 weeks ago
bangalore, India Apna Full timeAbout Apna )Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global, Lightspeed,...
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EUC/IT-Support Engineer- L1
2 weeks ago
bangalore, India Apna Full timeAbout Apna )Founded in 2019, Apna is India's largest professional networking platform dedicated to helping India's burgeoning working class to unlock unique professional networking, and skilling opportunities. We're one of the fastest growing unicorns currently live in 60+ cities of 20+ states.Backed by marquee investors like Tiger Global, Lightspeed,...
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EUC Desktop Support
2 weeks ago
bangalore, India Tata Consultancy Services Full timeRole: EUC Desktop support, Windows OS Administration, Mac OS Exp - 10 to 15 years Location: Chennai/Bangalore Position Overview The Infrastructure End User Workplace Operations – Level 3 Support (Desktop Engineering | EUC | Windows & macOS | Intune | HAM) position is a critical role within the Information Technology Infrastructure Services sector. This...
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EUC Desktop Support
2 weeks ago
bangalore, India Tata Consultancy Services Full timeRole: EUC Desktop support, Windows OS Administration, Mac OS Exp - 10 to 15 years Location: Chennai/BangalorePosition Overview The Infrastructure End User Workplace Operations – Level 3 Support (Desktop Engineering | EUC | Windows & macOS | Intune | HAM) position is a critical role within the Information Technology Infrastructure Services sector. This role...
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Principal EUC Support Engineer
1 week ago
Bangalore, India ANSR Full timeANSR is hiring for one of its clients. About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while...
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Support Engineer
2 weeks ago
bangalore, India Apna Full timeAbout the Role:We're looking for a skilled and service-oriented L1 EUC Engineer to join our EUC team and provide support for end-user computing environments. In this role, you will be responsible for ensuring smooth day-to-day IT operations by supporting end-user devices, resolving technical issues, and enhancing the overall user experience across a hybrid...
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Principal EUC Support Engineer
1 week ago
bangalore district, India ANSR Full timeANSR is hiring for one of its clients. About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Produced originally for workers looking for tough, durable boots, the brand was quickly adopted by diverse youth subcultures and associated musical movements. Dr. Martens has since transcended its working-class roots while...
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Principal EUC Engineer
4 weeks ago
Bangalore, India Dr. Martens plc Full timeSO, WHAT'S THE STORY? We are on an exciting journey to drive impactful change within our Enterprise Technology team. As part of a global fashion retailer, quality is of paramount importance. This is your opportunity to join our dynamic End User Services team and provide Subject Matter Expertise across the entire End User Technology stack. You will be...
