Senior Functional Consultant

Gogh Solutions is looking to hire a dynamic and dedicated professional with rich functional experience in IFS applications. The Senior functional consultant will be at the forefront of IFS implementations as part of a Global team of professionals.

Senior functional Consultants at Gogh solutions are at the forefront of IFS product implementations working directly with Customers and Solution Architects on cutting-edge industry solutions in the Field Service Management industry.

They will also be collaborating with the Technical Consultant(s) to align with the IFS software to the Solution Design Document(s) (SDD)

Core responsibilities of this position are to align the IFS Application with the Customer's business processes, run functional workshops to uncover and document requirements document functional solutions, and configure the IFS applications to ensure they meet specific business needs. The position might require the candidate to lead functional consultants and assist them to achieve their performance goals.

The candidate will have experience in all the modules of the IFS applications with implementation experience and will be required to use baseline process to achieve the expected functional outcome.

On a typical day a Senior Functional Consultant would:

Work closely with Clients, Business Analysts, and Solution Architects to understand the business needs and operational processes of the client organization and translate them into functional solutions using the capabilities in IFS.

Run workshops for Clients focusing on mapping and documenting the business processes, use cases, and requirements that are in-scope to be configured within the IFS application and ensure that the software meets the specific business needs.

Assist in the completion of the Business Requirement Document and Solution Design Document outlining what requirements and solution will be delivered within the project's timeline and budget.

Structure and execute demos of the IFS application for clients and internal team members.

Provide training, education, coaching, and assistance to team members as needed.

Be responsible for configurating the IFS application to the functional requirements.

Keep up to date with latest IFS releases and developments through IFS Learning Academy training and hands-on with the latest releases.

Participate in IFS Upgrades, both minor and major as well as IFS releases patches following/updating documented procedures.

Provide guidance on functional solutions / workarounds/ make credible functional recommendations and estimates based on client needs/ project requirements.

Bachelor's degree in engineering, Business Management/Computer Information Systems, Supply Chain Management, Operations Management, Mathematics or related field.

Strong industry knowledge within the Field Service Management space.

Proven experience of 4-6 years as a Functional Consultant working with IFS FSM and/or IFS Cloud.

Experience in IFS App Gen or Aurena or IFS cloud

Strong expertise in IFS Cloud modules, configurations, and integrations.

Should have practical experience of having gone through at least 2 IFS implementations

Demonstrated ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

Excellent analytical and problem-solving abilities, with a strategic mindset to identify business opportunities for clients.

Proficient in conducting client needs assessments and translating them into tailored IFS Cloud solutions.

Relevant certifications in IFS Cloud or related areas are advantageous.

Strong understanding and experience documenting Use Cases, Business Process, and Workflows using Visio/ Lucid Charts /or other visual diagram software.

Willingness to travel if there is a requirement to visit the customer.

Ability to manage sub projects in the absence of the project manager.

AS-IS and To-Be Analysis experience.

Gap analysis, requirement gathering and rationalization experience.

Certification from IFS academy in the respective modules (FSM, PSO).

Completed IFS Cloud Essentials or other IFS Cloud training module

Embrace change and exhibit flexibility when faced with evolving project requirements or industry trends.

Take initiative to explore new methodologies, technologies, and approaches to enhance project outcomes.

~ Gogh Solutions is an IFS Strategic and Channel partner offering innovative Field Service solutions. As a preferred partner we implement IFS applications to address the business needs of clients across a wide range of industries in North America.

We are growing and are constantly looking to hire people who would want to leave their mark in IT consulting services implementing IFS applications. We believe that the work is not about the tasks, but about inspiring innovation, adding value, making a difference, building lasting relationships and finally about having fun while doing it.

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