Infrastructure Specialist

Your potential, unleashed.India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.The teamThe Enabling Area – Information Technology team is responsible for building & maintaining different applications for Deloitte South Asia that focuses on providing employee experience.Your work profileAs a Deputy Manager in our IT Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -Work you’ll doWe are seeking a highly experienced End User Computing (EUC) Consultant with at least 5 years of experience to join our IT team.The ideal candidate will have a strong background in designing, implementing, and managing comprehensive end-user computing solutions, including virtual desktops (VDI), cloud PCs, and application delivery systems.This role requires expertise in endpoint management tools, image deployment, Microsoft Intune, Autopatch, Autopilot, device hardware management, and security practices.The EUC Consultant will work closely with the IT operations team to enhance user experience, implement best practices, and leverage emerging technologies, including automation, Copilot, and DevOps practices.Key ResponsibilitiesEnd User Computing SolutionsDesign, deploy, and manage VDI solutions (e.g., VMware Horizon, Citrix Virtual Apps and Desktops) and cloud PC environments (e.g., Microsoft Azure Virtual Desktop, AWS Workspaces).Optimize solutions for desktops, laptops, and virtual environments.Image Deployment and ManagementDevelop and maintain OS images, manage lifecycle, and ensure compatibility with end-user needs.Implement OS customization and deployment (Autopilot) using SCCM/Intune or similar tools.Endpoint ManagementUtilize tools such as SCCM, MDM, and MDEM for deployment and management.Oversee endpoint security and compliance across various operating systems including Windows 11, MacOS, and Linux.Technical SkillsExpertise in VDI solutions (e.g., VMware Horizon, Citrix Virtual Apps and Desktops) and cloud PC platforms (e.g., AVD, AWS Workspaces).Proficient with endpoint management tools such as SCCM, MDM, and MDEM.Strong experience with image deployment, including creating and managing OS images and extensive hands-on Windows, Mac, Linux OS across the platform.Knowledge of Intune features such as Autopatch for automated patch management and Autopilot for device provisioning.Strong knowledge of device hardware management, including driver updates, device upgrades, and hardware testing.Solid understanding of security practices, including patch management, update deployment, and vulnerability assessments.In-depth knowledge of desktop operating systems (Windows, macOS), networking, and cloud technologies.Experience with automation tools and practices, Copilot, and DevOps methodologies.Soft Skills:Excellent problem-solving and analytical skills.Strong communication and interpersonal abilities.Ability to manage multiple projects and priorities in a fast-paced environment.Detail-oriented with a focus on delivering high-quality results.Desired QualificationsBachelor’s degree in computer science, Information Technology, or a related field.At least 5 years of experience in an EUC Consultant role or similar capacity, with extensive experience in VDI, cloud PCs, endpoint management, image deployment, OS expertise (Windows 10 and above, IoT, Mac, Linux) and Microsoft Intune.Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, VMware Certified Professional, Citrix Certified Associate, AWS Certified Solutions Architect) are highly preferred.Location and way of workingBase location: BengaluruThis profile involves occasional travelling to client locations.Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.This role is ideal for someone who can manage complex technical challenges, ensure optimal IT service delivery, and work collaboratively across teams to drive continuous improvement.Your role as a leaderWe expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.In addition to living our purpose, Senior Executive across our organization must strive to be:Inspiring - Leading with integrity to build inclusion and motivationCommitted to creating purpose - Creating a sense of vision and purposeAgile - Achieving high-quality results through collaboration and Team unitySkilled at building diverse capability - Developing diverse capabilities for the futurePersuasive / Influencing - Persuading and influencing stakeholdersCollaborating - Partnering to build new solutionsDelivering value - Showing commercial acumenCommitted to expanding business - Leveraging new business opportunitiesAnalytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualizationEffective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilitiesEngagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction forthe success of engagement(s)Managing change - Responding to changing environment with resilienceManaging Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precisionStrategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problemsTech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for DeloitteEmpathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.How you’ll growConnect for impactOur exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.Empower to leadYou can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.Inclusion for allAt Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.Drive your careerAt Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.Everyone’s welcome… entrust your happiness to usOur workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.Interview tipsWe want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.