Executive / Trainee - ORM

2 days ago

Mumbai, India Boomlet Full time

Job Title: ORM Executive / Trainee – Brand Reputation & Strategic Communication

Location: Goregaon West

Job Type: Full-time

Role Overview:

As an ORM Executive/Trainee, you will be responsible for monitoring and managing the online reputation of our clients, addressing negative content, and fostering positive engagement across digital platforms.

Key Responsibilities:

  • Monitor online mentions and brand sentiment across various platforms.
  • Manage and respond to online reviews, comments, and potential crises.
  • Create and distribute positive content to enhance brand reputation.
  • Support crisis management and communication strategies.
  • Prepare reports on online reputation, sentiment, and competitor activity.
  • Engage with online communities to build positive relationships.
  • Stay updated with ORM trends and tools.

Requirements:

  • Bachelor’s degree in Communications, Marketing, PR, or related field.
  • Strong written and verbal communication skills.
  • Familiarity with social media platforms and ORM tools (e.g., Brandwatch, Hootsuite).
  • Analytical mindset and ability to generate insights from data.
  • Prior experience in digital marketing or social media management is a plus.
  • Adaptable, quick learner, and detail-oriented.

Why Boomlet?

  • Work with renowned brands in a dynamic environment.
  • Opportunities for growth and professional development.
  • Collaborative, supportive team culture.

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