
SAP CLOUD ALM
2 days ago
Key responsibility
- Independent thinker who is naturally curious about how process and systems work, understands the importance of planning before starting a new project, able to effectively execute the plan, think out of the box solutions to remove roadblocks, and keeps stakeholders and project members well-connected with status, milestones and challenges faced
- Collaboration with Global stakeholders for Business requirement and deployment strategies.
- Collaborate / Coordinate with support/project teams, technology teams, and Ops teams to drive projects / programs / initiatives to successful completion.
- Track progress against defined goals / milestones, and communicate updates across all levels in Operations, Program.
- Actively look out for opportunities for process improvement, remove process redundancies, and enhance quality of output for systems and people.
- Ensure that relevant documentation, plans, reports, etc. related to assignments are maintained and shared with project teams, stakeholders, and Leadership
Qualifications: - B.e / B Tech/MASTER’S IN COMPUTER SCIENCE, Electronics, Relevant technical Certification
Technology Skills and Project Experience:
Skills Summary: SAP Cloud ALM, Solman 7.2
SAP Application Support- SAP S4Hana, S4Hana Cloud, Datasphere, SAP Integration Suite (CPI), SAP BTP and other cloud services
- Experienced in monitoring complex SAP landscapes with heterogeneous system integrations
- Experienced in setting up SAP Cloud ALM environment, Mandatory Configurations etc.
- Experienced with different E2E Business Processes and monitoring setup
- Expertise in Integration and Exception monitoring setup for SAP and Non-SAP applications
- Setting up of Health Monitoring, Real User Monitoring, and other monitoring features
- E2E Monitoring setup across SAP and non-SAP components
- Integration of Cloud ALM with ticketing tools like Service Now etc.
- Good to have Open Telemetry experience/Knowledge
- Knowledge of SAP CHARM, Test Management functionalities and workflow.
- SAP functional and ABAP knowledge
Typical tasks:
- All type of monitoring setup in SAP Cloud ALM and Solman
- BPMON dashboards
- Cross Database Comparison
- BPMON Capabilities
- Alerting
- End-to-End Monitoring setup
- EWA setup and troubleshooting
- Setting up SAP support
- Setting up monitoring objects
- Reports/Custom monitoring KPIs
- Business Process Analytics
Business / Soft Skills:
- Must have solid presentation, communication (on complex technical solutions) and inter-personal skills.
- Ability to work effectively with globally dispersed stakeholders from business.
- Ability to manage multiple priorities in a fast-paced environment.
- A data-driven mindset, Ability to clearly communicate complex business problems and technical solutions.
- Ability to manage and make decisions about competing priorities and resources.
- Ability to delegate where appropriate
- Must be a strong team player/leader
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