Technical support specialist

1 day ago


Gurgaon, India Publicis Re:Sources Full time
We're seeking an Associate with a passion for technical excellence and customer service to join our growing team."
Exp: 3 - 9 Years
Location: Gurgaon
Np: Immediate / Serving NP with max 30 days
Key Responsibilities:
- Resolve customer technical issues via phone, email, or chat
- Troubleshoot and diagnose system problems
- Log and track issues to ensure timely resolution
- Communicate technical solutions to customers
- Document technical knowledge and updates
Requirements:
- B. Tech/Graduation in IT or related field
- MCP certification
- 3+ years of experience in technical support
- Strong analytical and communication skills
Apply now

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