Client services manager
3 weeks ago
Responsibilities: Project Delivery: Manage and oversee the complete lifecycle of client projects, ensuring timely and successful delivery of services according to client needs. Coordinate with internal teams such as production, content development, and operations to ensure all deliverables are met as per the agreed timelines and quality standards. Regularly monitor project progress and address any issues that may arise during execution. Client Relationship Management: Serve as the primary point of contact for clients, addressing their queries, concerns, and feedback. Proactively communicate with clients to provide updates, project status, and manage expectations throughout the project. Conduct regular follow-ups to maintain strong client relationships and ensure consistent satisfaction. Account Growth & Business Development: Identify and explore additional business opportunities within existing accounts by understanding client needs and proposing new solutions or services. Collaborate with the sales team to up-sell and cross-sell Doc Tube services. Monitor client accounts to ensure profitability and propose strategies for account growth. Client Retention & Satisfaction: Constantly strive to improve the overall client experience by ensuring that clients’ goals and expectations are met. Ensure client feedback is gathered and communicated to relevant teams for continuous improvement. Address any issues or escalations promptly, ensuring a resolution that maintains the client’s trust. Reporting & Analysis: Prepare reports on project performance, client feedback, and account health for internal review. Analyze account performance to identify areas for improvement and optimization. Required Qualifications Bachelor’s degree in Business, Marketing, or related field. Proven experience of at least 3-5 years in client servicing, account management, or project management, preferably in media, healthcare, or content services. Strong communication and interpersonal skills to manage client relationships effectively. Ability to manage multiple projects simultaneously with a focus on delivery and results. Business acumen with an understanding of identifying and expanding business opportunities. High level of organizational skills and attention to detail.
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Client Services Manager
1 month ago
Kolkatta, India CLIRNET Full timeResponsibilities: Project Delivery: Manage and oversee the complete lifecycle of client projects, ensuring timely and successful delivery of services according to client needs. Coordinate with internal teams such as production, content development, and operations to ensure all deliverables are met as per the agreed timelines and quality standards. ...
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Associate - client servicing
3 months ago
Kolkatta, India Hoichoi Full timeAbout us: hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment. hoichoi is the digital vertical of SVF Entertainment - a...
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Associate - Client Servicing
2 months ago
Kolkatta, India Hoichoi Full timeAbout us: hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment. hoichoi is the digital vertical of SVF Entertainment - a...
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Service Now Quality Analyst
1 month ago
Kolkatta, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Now QA Location: Bangalore/Kolkata Experience Range: 4 - 7 years Educational Qualification : 15 Years...
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Factory Manager
6 days ago
Kolkatta, India Client of Dhruv Corporate (HR) Solutions Pvt. Ltd. Full timeFactory Manager South Africa Overview: Client company offers a comprehensive range of durable and safety-compliant workwear and accessories catering to various industries, including industrial, hospitality, and security sectors. Their product portfolio includes essentials like boiler suits, conti suits, and dust coats; specialized flame acid-resistant...
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Factory Manager
3 days ago
Kolkatta, India Client of Dhruv Corporate (HR) Solutions Pvt. Ltd. Full timeFactory Manager South Africa Overview: Client company offers a comprehensive range of durable and safety-compliant workwear and accessories catering to various industries, including industrial, hospitality, and security sectors. Their product portfolio includes essentials like boiler suits, conti suits, and dust coats; specialized flame acid-resistant...
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Workforce manager
3 weeks ago
Kolkatta, India Tata Consultancy Services Full timeMega Walk-In at TCS Kolkata Hiring for Customer Service - Workforce Manager on 13 December 2024 (Friday). Job Summary: Role : Customer Service - Workforce Manager Experience: 4 to 8 years Job Location: Kolkata Venue: TATA CONSULTANCY SERVICES Gitanjali Park, Street Number 368, Action Area 2 F, New Town, West Bengal, 700135 Timing: 9:30 AM -11:30...
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Wealth Management Associate
3 weeks ago
Kolkatta, India PDM Investment & Trading Company Pvt. Ltd. Full timeRole Description This is a full-time on-site role for a Wealth Management Associate at PDM Investment Services in Kolkata. The job entails providing operational and administrative support to Wealth Advisors in a fast-paced financial planning office. The associate will assist the wealth advisor in many areas of our financial planning practice, including...
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Account Manager- Graphic Design
3 weeks ago
Kolkatta, India Nico Digital Full timeTo be a part of the Account Managing/Client Servicing function with the ability to handle a wide portfolio of branding services, graphic design services, creative services, and other related tasks. Must have prior exposure in related fields of work, preferably in a creative, or design agency. CTC 15,000/- to 25,000/- p.m. Responsibilities ...
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Regional Sales Manager
1 month ago
Kolkatta, India Welspun Transformation Services Limited Full timeAbout the Company We are hiring for Zonal Sales Manager (Hospitality) for one of our clients in Kolkatta. Responsibilities Formulate strategy to achieve sales targets and revenues Plan and drive initiatives in zone to achieve overall sales objectives Identify the critical issues of the Zone affecting sales targets and take remedial action/...
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Regional Sales Manager
4 weeks ago
Kolkatta, India Welspun Transformation Services Limited Full timeAbout the Company We are hiring for Zonal Sales Manager (Hospitality) for one of our clients in Kolkatta. Responsibilities Formulate strategy to achieve sales targets and revenues Plan and drive initiatives in zone to achieve overall sales objectives Identify the critical issues of the Zone affecting sales targets and take remedial action/...
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Associate transaction services
3 weeks ago
Kolkatta, India Exbo Group Full timeExbo Group/Kena International is looking for an exceptional individual to join our transaction services team. This is an opportunity to become an integral member of a rapidly growing business with limitless upside as our team scales and an opportunity to directly contribute in building our growing practice. The Analyst will play a crucial role on our team...
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Relationship manager
3 weeks ago
Kolkatta, India NK Realtors Full timeNK Realtors, is one of the largest vertically integrated real estate service provider in India since the last 40 years. Headquartered in Kolkata , the company is well known for its deep employee centric approach NK Realtors is easily one of the best organisation to work for and build careers. With the real estate industry on the threshold of...
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Event Manager
1 month ago
Kolkatta, India Westin Hotels & Resorts Full timePosition assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor...
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Associate Transaction Services
3 weeks ago
Kolkatta, India Exbo Group Full timeExbo Group/Kena International is looking for an exceptional individual to join our transaction services team. This is an opportunity to become an integral member of a rapidly growing business with limitless upside as our team scales and an opportunity to directly contribute in building our growing practice. The Analyst will play a crucial role on our team...
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Manager
2 weeks ago
Kolkatta, India Genpact Full timeHi Applicant, Hope you are doing well. We are scouting for RTR professionals for Kolkata. Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients....
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Medical services
2 months ago
Kolkatta, India Manipal Hospitals Full timeAbout Us As a pioneer in healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 7 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities and 14 states in India with 10,400 beds, and a talented pool of over 5,000 doctors and an employee strength of...
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Sales manager
3 weeks ago
Kolkatta, India PeopleLogic Full timeRole – Sales Manager Job Responsibilities: Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges. Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target Conduct regular F2 F business reviews with...
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Servicenow
3 weeks ago
Kolkatta, India Tata Consultancy Services Full timeTCS HIRING FOR SERVICENOW ON Kolkata, Delhi , Bangalore LOCATION Skill: SERVICENOW (HRSD, ITBM, Portal) Experience: 8-10 Location: Kolkata, Delhi , Bangalore REQUIRED TECHNICAL SKILLS : ITSM, HRSD JOB DESCRIPTION: Technical Comptency Experience in development and customizaton of the Service Now HR Service Delivery(Employee Service...
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Ecommerce Manager
1 month ago
Kolkatta, India Netscribes Data & Insights Private Limited Full timeDear Applicants, PFB the details- 1. Demonstrated experience in managing large teams and multiple clients. A strong background in project and process management is essential. 2. Experience in Account management is mandatory with experience in working across multiple marketplaces managing services including but not limited to: a. Catalog listing and...