Infra Release Manager

4 weeks ago

Chennai, India Thryve Digital Health LLP Full time

Role: Infra Release Manager

Experience: 6 to 10 years

Time Zone : 6AM to 3PM IST

Working Days: 5 days, Saturdays & Sundays will be working, and the week offs will be on week days

Work Model: Hybrid

Work Locations: Ramanujan IT City, Tharamani, Chennai & MindSpace Hi-Tech City, Madhapur, Hyderabad

Website Address:

Parent Organization:

Job Summary: This job is responsible for supporting Infrastructure teams throughout the Enterprise Health System Platforms.

We are seeking a highly motivated and experienced Infrastructure Release Manager to lead and manage the end-to-end process of releasing and deploying infrastructure changes across our diverse environments. This role requires a strong understanding of IT infrastructure, release management methodologies (e.g., Agile, DevOps), and a proven track record of successfully delivering complex projects within tight deadlines. The ideal candidate will be a proactive problem-solver with excellent communication and collaboration skills.

Roles & Responsibilities:

  • Coordinate with Infrastructure teams to perform their release without any delays or issues.
  • Plan, coordinate, and execute infrastructure releases across various environments (development, testing, staging, production).
  • Manage the communication and collaboration amongst various teams (development, operations, security, etc.) throughout the release lifecycle.
  • Conduct thorough risk assessments and mitigation planning for each release.
  • Track and monitor release progress, identifying and resolving any potential bottlenecks or issues.
  • Verifies and coordinates checkout documents based on implementation team.
  • Participates in weekly CAB meetings
  • Ensures application team involvement in testing.
  • Establishes and documents escalation procedures for non-responses from application teams.
  • Maintain comprehensive release documentation, including release notes, change logs, and post-implementation reviews.
  • Develop and maintain a robust rollback plan for each release.
  • Implement and monitor automated deployment tools and processes.
  • Participate in post-release reviews to identify areas for improvement.
  • Collaborate with teams to ensure alignment between software releases and infrastructure requirements.
  • Stay current with the latest industry trends and best practices in infrastructure release management.
  • Implement and enforce security protocols and compliance requirements throughout the release process.
  • Proactively identify and address potential infrastructure capacity issues.
  • Provide regular reporting on release status and performance metrics to stakeholders.
  • Mentor team members in best practices for release management.

Skills:

✓ Strong Knowledge in Release management tools like Agile Methodology, Service Now

✓ Strong knowledge of ITIL framework and best practices.

✓ Customer-first mindset. Seeks to anticipate customers' needs and build relationships that enable collaboration among all stakeholders and vendors

✓ Seeks to drive change and is comfortable with ambiguity

✓ Can successfully manage release scope and successfully apply critical release criteria to monthly release items.

✓ Excellent written and verbal communication skills; Is articulate and can communicate well

✓ Strong desire to develop leadership and interpersonal skills including conflict resolution

✓ Takes the initiative to analyze complex problems and present potential solutions; Works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies

✓ Strong desire to develop leadership and interpersonal skills including conflict resolution

✓ Understands how to influence change and negotiate solution

✓ ITIL certification (preferred).

✓ Mandatory to work in rotational shift & hybrid.

Interested candidates, please share your updated resume to Referrals are welcome.

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