Tata Consultancy Services | Service Desk Analyst | india
2 weeks ago
SN
Required Information
Details
Role-Service Desk – Agent (Voice)
Required Technical Skill Set-Desktop & Network troubleshooting
Desired Experience Range-2 – 5years
Location -Chennai
Desired Competencies (Technical/Behavioural Competency)
Must-Have
Requires good verbal and written communication skills as well as strong customer service and interpersonal skills
Need for international client (UK)
Willingness to work in any shifts including night shifts
Accountable to answer customer requests and assisting customer either by email/chat or over the phone
Ability to understand customer issue and route to appropriate team
Should be ITIL Foundation certified
Must be a strong cross-team collaborator
Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement
Basic knowledge about Systems, backup and Network
Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's
Good-to-Have
1. MCP & ITIL Certification.
SN
Responsibility of / Expectations from the Role
1
Should posses’ good communication skills.
2
Accountable to answer customer requests and assisting customer either by email/chat or over the phone
-
india Tata Consultancy Services Full timeDear Candidate, Greetings from TATA Consultancy Services!! We are Hiring For: PING Engineer EXPERIENCE: 4+ Years JOB LOCATION : PAN INDIA Please join us in the walk in drive WALK IN DRIVE DATE : 16-Nov-2024 WALK IN DRIVE LOCATION: TATA Consultancy Service Ltd, Yantra Park (cafeteria), Pokhran Road no 2, Subash Nagar, Thane (West) - 400601 ROLES AND...
-
Tata Consultancy Services | Cyberark | india
5 days ago
india Tata Consultancy Services Full timeDear Candidates, Experience: 4+Years Joining location: PAN India Interview Location: Tata consultancy Services, TCS Synergy park, Indian Immunological Colony, Gachibowli, Hyderabad, Telangana 500032 Interview Date:23-Nov-24 (Saturday) **********************NO Virtual Inteview Entertained Only F2F interview**************** Roles and Responsibilities:...
-
india Tata Consultancy Services Full timeRequired Information Details 1 Role** Service Desk Agent 2 Required Technical Skill Set** Service Desk Operation with good fluency in English (Read/write/Speak) 4 Desired Experience Range** 2-8 5 Location of Requirement Kolkata Desired Competencies (Technical/Behavioral Competency) Must-Have** (Ideally should not be more than 3-5) · At least 3 years of...
-
Service Desk Specialist
2 weeks ago
India Tata Consultancy Services Full time**Job Summary**: We are seeking a skilled Service Desk L1 to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing timely and effective support to our clients.**Key Responsibilities**:Diagnose and troubleshoot technical issues, including account setup and network configurationAsk clients...
-
india Tata Consultancy Services Full timeDear Candidate, Greetings from TATA Consultancy Services!! We are Hiring For: SAILPOINT OPERATIONS EXPERIENCE: 5+ Years JOB LOCATION : BANGALORE ROLES AND RESPONSIBILITIES: Should have an understanding of workflow and rules Good understanding of concepts such as Lifecycle management for requests. Should be able to set up applications by interacting...
-
india Tata Consultancy Services Full timeJob title: SOC Analyst Yrs of exp: 5-15 yrs Job location: PAN INDIA Walk in date: 16 November (Saturday) Walk in venue: TATA Consultancy Service Ltd, Yantra Park (cafeteria), Pokhran Road no 2, Subash Nagar, Thane (West) - 400601 Roles: Building use cases for various log sources. Data archiving and backup and data purging configuration as per need and...
-
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :AZURE.Net Full Stack Developer (.Net + Angular, React) Exp range :4-10 years Role : Permanent Role Job location :HYDERABAD Current location : HYDERABAD Interview date : 19TH OCT 24(SATURDAY) Interview mode : FACE TO FACE INTERVIEW AT TCS HYD - Synergy Park SEZ Pls find the Job...
-
Tata Consultancy Services | Azure Admin | india
2 weeks ago
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :Azure Admin Exp range :6-13 YEARS Role : Permanent Role Job location :HYDERABAD Current location : HYDERABAD Interview date :16TH NOV 24(SATURDAY) Interview mode : WALKIN INTERVIEW (FACE TO FACE )at TCS HYD - Kohinoor park hitech city Pls find the Job Description below. SN ...
-
Tata Consultancy Services | Sailpoint | india
2 weeks ago
india Tata Consultancy Services Full timeGreetings from TCS!!!!!!! We have openings in TCS for the following skill set. If you are interested in below opportunity, then please send across your updated resume for validation. Role: Sailpoint Senior Associate Required skills: Sailpoint Joining location: PAN India Experience Band: 5 to 10 years Interview Location: TATA Consultancy Service Ltd, Yantra...
-
Tata Consultancy Services | Ping | india
5 days ago
india Tata Consultancy Services Full timeJob Title: Ping Yrs of exp: 4+ In person drive location: Tata consultancy Services, TCS Synergy park, Indian Immunologicals Colony, Gachibowli, Hyderabad, Telangana 500032 Strong Understanding of authenticating technologies such as SAML, OAuth/OIDC and working Knowledge of Ping Federate Policy server, Products/Concepts. Good understanding of access...
-
india Tata Consultancy Services Full timeTata Consultancy Services is hiring TOSCA Automation Engineer Role : TOSCA Automation Engineer Desired Experience Range : 6 - 8 years Location of Requirement: Pan India Desired Skills -Technical/Behavioral Primary Skill TOSCA. Secondary Skill Test Automation Detailed JD: Experience in automating web applications(must) and API (added advantage) TOSCA...
-
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :AZURE DATA ENGINEER Exp range :4-14 YEARS Role : Permanent Role Job location :PUNE(LOOKING FOR ONLY WALKIN INTERVIEW) Current location : Anywhere In India Interview date :16TH NOV 24(WALKIN INTERVIEW ONLY) Interview mode : WALKIN INTERVIEW ONLY AT PUNE Sahyadri Park 1, Hinjewadi ...
-
Tata Consultancy Services | AZURE DEVOPS | india
2 weeks ago
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :AZURE DEVOPS Exp range :4-14 YEARS Role : Permanent Role Job location :PUNE ONLY Current location : Anywhere In India Interview date :16TH NOV 24(SATURDAY) Interview mode : WALKIN INTERVIEW(FACE TO FACE) Pls find the Job Description below. Desired Competencies...
-
india Tata Consultancy Services Full timeDear Associate Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family. We have a job opportunity for C++, Linux at Tata Consultancy Services. Hiring For: C++, Linux Interview date: 22-Nov-24 Mandatory Skills: C+ + Location: Hyderabad/Bangalore Experience: 4-10 years Must...
-
india Tata Consultancy Services Full timeDear Associates Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family Hiring For : AWS DevOps Engineer Must Have : Candidate should be Expert in handling design and execution of AWS / GCP / Azure Landing Zones with Terraform. Very good in azure/AWS/GCP – end to end...
-
Tata Consultancy Services | OKTA | india
2 weeks ago
india Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role**: OKTA Engineer Desired Skill Set : OKTA, SSO, MFA Desired Experience Range: 4+ years Joining Location: Mumbai We are currently planning to do a Walk-In Interview on...
-
Tata Consultancy Services | OKTA | india
2 weeks ago
india Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role**: OKTA EngineerDesired Skill Set : OKTA, SSO, MFADesired Experience Range: 4+ yearsJoining Location: MumbaiWe are currently planning to do a Walk-In Interview on 16th...
-
india Tata Consultancy Services Full timeDear Associates Greetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family Hiring For : Java Microservices Tech Lead Must Have : Java 8, Spring, Hibernate/JPA, Micro Services Location : Kochi/Bhubaneswar/Delhi/Bengaluru/Hyderabad/Pune Experience: 7 to 12 yrs If interested...
-
india Tata Consultancy Services Full timeDear Candidate, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company. Exciting # Job Opportunities for # Experienced Professionals TCS Hiring for Oracle Primavera EPPM Role: Techno-Functional Developer Experience Range: - 5 to 15 Years Locations: PAN INDIA Job Description ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is hiring Centura Team Developer/Gupta Team Developers Role: Centura Team Developer /Gupta Team Developer Desired Experience Range: 6 to 10 Location of Requirement: Primary: Mumbai Secondary: Chennai, Bangalore & Ahmedabad Desired Skills -Technical/Behavioral Primary Skill • Centura Team Developer also known as Gupta Team...