Technology Architect Scrum- Solution Architect

4 days ago


Tamil Nadu, India Krossark Full time

Collaborate with stakeholders to gather requirements and translate them into functional and technical designs in ServiceNow. Define and architect end-to-end ServiceNow solutions across ITSM, ITOM, HRSD, CSM, or other modules as needed. Provide expert guidance on ServiceNow capabilities, architecture best practices, and roadmap planning. Lead ServiceNow development teams in the delivery of solutions, including custom applications and integrations. Ensure ServiceNow implementations align with enterprise architecture standards and governance. Conduct regular design reviews, performance tuning, and optimization. Create solution blueprints, technical architecture documents, and data models. Manage integrations between ServiceNow and external systems (e.g., Stay current with ServiceNow releases and capabilities and assess the impact of new features. Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. ~8+ years of experience in IT with at least 3 years as a ServiceNow Architect. ~ Proven experience with multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.). ~ Strong knowledge of ServiceNow scripting (JavaScript), Flow Designer, Service Portal, and Integration Hub. ~ Experience with data modeling, CMDB design, and ServiceNow discovery. ~ Solid understanding of ITIL processes and service management practices. ~ ServiceNow certifications such as Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist. ~ Experience working in Agile/Scrum environments. ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA). Experience with cloud platforms like Azure, AWS, or GCP. Experience in regulated environments (e.g., Experience integrating ServiceNow with enterprise systems (SAP, Salesforce, etc.). Position : Full-time Experience Level : 6-8+ Years Immediate, candidates who are already serving notice period Timing: Noon shift. Currently, all Interview processes will be conducted online. If needed we might conduct the interview on the office premises. 


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