Customer Support Team Lead

6 days ago

Hyderabad, India Live Connections Full time

Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: Ameerpet -HyderabadInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:• Qualifications: Any Graduation• Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper• Process Experience: Domestic Inbound Customer Support (Voice Process)• Languages: Excellent communication skills in English, Hindi & TeluguKey Responsibilities:• Lead and supervise a team of customer support executives in a domestic inbound process ( 35- 40-member team).• Monitor and drive team performance, productivity, and adherence to service level targets.• Provide regular feedback and coaching to enhance team effectiveness.• Handle customer escalations and ensure prompt resolution.Skills and Abilities:• Performance Metrics Handling: Proven experience in managing key KPIs such as AHT, FCR, CSAT• Ability to manage pressure and resolve issues efficiently• Excellent interpersonal and communication skills across multiple languagesApply

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    7 days ago

    hyderabad, India Customer Support Full time

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    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    7 days ago

    Hyderabad, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    1 week ago

    Hyderabad, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • Customer Support Team Lead

    7 days ago

    Hyderabad, India Live Connections Full time

    Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: Ameerpet -HyderabadInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:• Qualifications: Any Graduation• Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper• Process Experience: Domestic Inbound Customer...

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    4 weeks ago

    Hyderabad, India Live Connections Full time

    Greetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: AmeerpetWork mode – Hybrid after 3 monthsInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:- Qualifications: Any Graduation- Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper- Process Experience: Domestic...

  • Customer Support Team Lead

    7 days ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet -Hyderabad Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: • Qualifications: Any Graduation • Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper • Process Experience: Domestic Inbound...

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    6 days ago

    Hyderabad, India Live Connections Full time

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    5 days ago

    Hyderabad, India Live Connections Full time

    Greetings from Live Connections Position – Team Lead (Customer Support) Location: Ameerpet -Hyderabad Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: • Qualifications: Any Graduation • Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper • Process Experience: Domestic Inbound...