Firewall engineer
14 hours ago
Key Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to existing documentation. Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs. Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Required: Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with Watch Guard Firebox, or comparable UTM/NGFWs (Fortinet, Sonic Wall, Palo Alto, Checkpoint etc). IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, Ether Channel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis. Exposure to Syslog, SNMP, and basic scripting for automation/log parsing. Proficiency with CRM tools like Salesforce or Zendesk. Preferred Certifications: Watch Guard Certified System Professional (WCSP – Firebox) or any firewall certifications. Comp TIA Network+ / Security+ Cisco CCNA Security Qualifications 7 to 9 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university
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Consultant Firewall Engineer
2 weeks ago
Noida, India Genpact Full timeJob Description Inviting applications for the role of Consultant - Firewall Engineer The Firewall Engineer%27s primary role is to build, implement, maintain, and support firewalls and other network security devices. The Firewall Engineer works with team members and system support personnel with issues related to connectivity and policy...
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Firewall Engineer
2 weeks ago
Noida, India Incedo Inc. Full timeKey Responsibilities:Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
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Firewall engineer
3 weeks ago
Noida, India Incedo Inc. Full timeKey Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and...
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Firewall Engineer
2 weeks ago
Noida, India Incedo Inc. Full timeKey Responsibilities:- Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.- Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.- Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and...
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Firewall Engineer
3 weeks ago
Noida, India Incedo Inc. Full timeKey Responsibilities:Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
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Firewall Engineer
3 weeks ago
Noida, India Incedo Inc. Full timeKey Responsibilities:Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
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Firewall Engineer
2 weeks ago
Noida, India Incedo Inc. Full timeKey Responsibilities:Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
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Firewall Engineer
1 week ago
Noida, India Incedo Inc. Full timeKey Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
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Firewall Engineer
1 week ago
Noida, India Incedo Inc. Full timeKey Responsibilities: Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
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Firewall Engineer
3 days ago
Noida, Uttar Pradesh, India, Ghaziabad Incedo Inc. Full timeKey Responsibilities:Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues.Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting.Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy...
