CSM Manager

Job Title: Client Success Manager – Digital Marketing & Technology - WORK FROM OFFICE No. of openings: Working Hours: 5:00 PM – 2:00 AM IST (5:00 PM – 9:00 PM in-office, post 9:00 PM remote)

Working Days: Monday to Friday

Experience Required: 3-4 years minimum in client servicing across digital marketing and/or

technology services

Preferred Industry Background: Digital Marketing Agency and IT Services

Saffron Edge is a 17+ year old digital marketing and technology firm headquartered in New Jersey, USA, with deep expertise in driving predictable growth for B2B and DTC brands. We specialize in digital marketing, marketing automation, performance media, and custom software development. We are hiring a Client Success Manager (CSM) who will act as the strategic liaison between our clients and cross-functional teams across our Digital Marketing and Technology verticals. This role is critical to supporting our clients' success, ensuring deliverables exceed expectations, and identifying strategic growth opportunities across accounts. You will own

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