Customer support specialist

2 weeks ago


Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

Company DescriptionProbitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure maximum satisfaction. With a robust IT infrastructure and back-office operations, the company constantly reviews products and communicates effectively with clients. Partnering with both public and private sector insurance companies, Probitas secures optimal terms and conditions at competitive rates for a diverse client base.Role DescriptionThis is a full-time, on-site role for a Customer Support Specialist located in Mumbai. The Customer Support Specialist will handle client queries, provide support via various communication channels, and ensure timely resolution of issues to maintain high customer satisfaction. The role involves offering technical support, collaborating with internal teams to address customer concerns, and maintaining detailed records of customer interactions and resolutions. The individual will also identify improvement areas in processes and assist in the overall enhancement of service quality.QualificationsProficiency in Customer Support and a strong focus on delivering Customer SatisfactionExcellent Interpersonal Skills for effective communication and relationship buildingExperience in providing Technical Support and understanding general troubleshooting tasksStrong Analytical Skills to evaluate problems and propose efficient solutionsAbility to manage time effectively, work collaboratively, and adapt to dynamic environmentsFamiliarity with insurance products and processes would be an advantageBachelor's degree in Business Administration, Communications, or related field



  • Mumbai, Maharashtra, India RV FINANCE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionRV FINANCE is an investment banking company based out of Luneville, Grandest, France. The company is committed to providing top-tier financial services and investment solutions. Situated at 81 Rue D'Alsace, RV FINANCE enjoys a strong presence in the finance sector, delivering reliable and expert support to its clients globally.Role...


  • mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company Description Probitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company Description Probitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company DescriptionProbitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company Description Probitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company DescriptionProbitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company Description Probitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company DescriptionProbitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company Description Probitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...


  • Mumbai, India Probitas Insurance Brokers Pvt. Ltd. Full time

    Company Description Probitas Insurance Brokers Pvt. Ltd. is a professional and transparent insurance broking company designed to meet the insurance needs of corporate, SME, and retail customers. Leveraging rich and varied experience, Probitas helps clients select the most appropriate insurance products while providing full support during claims to ensure...