Customer Service Advisor
1 week ago
Join Wipro's dynamic US Healthcare voice support team and kickstart your career in customer service. Resolve queries and deliver exceptional service with professionalism.
Maintain accurate call records and follow defined SOPs.
Meet performance metrics on quality, accuracy, and customer satisfaction.
Work in rotational shifts and adapt to changing schedules.
Upsell or cross-sell services when applicable.
Education: 12th Pass / Intermediate or Graduates.
Candidates with prior BPO experience will have added advantage.
Not Eligible: B.Tech, M.Tech, MCA, MBA, BCA, Hotel Management, and other specialized/technical degrees.
Valid PAN Card required during hiring process.
5 Days working
* One-side cab facilities (for Odd timing with no deductions)
* Night Allowance s applicable And Performance Incentive
* 96 LPA + ₹3,000 Monthly Incentive + ₹0–₹3,000 Night Allowance
NIIT provides comprehensive and scalable managed training services for learning administration that map directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web-based training localized to more than 25 languages. NIIT is a global service provider. Website:
Link for our LinkedIn page:
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