Movate | TAC Network Engineer

1 week ago


tamil nadu, India Movate Full time
Job Profile : Network Engineer Experience : 2 - 7years
Location : Chennai ( Ambit IT Park)
Shift : Rotational Night Shift
Work Model : Work from office
Key Skills : CCNA or CCNP(Trained/Certified)
Education : Any UG/PG Degree / Min 3yrs Diploma
Looking for Immediate Joiners only
Job Description:
Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.
Troubleshoot Product, Codes and Configuration issues
Ensure consistent customer satisfaction
Document all communication with customers in the CRM
Interface with international customers
Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
Primary Skills:
OSI layers – detailed understanding of each layer’s function and relevant protocols that operates at each level
TCP/IP – thorough understanding and clear explanation about windowing/handshake mechanism
MAC header structure and use of each fields
IP header structure and use of each fields
ARP – how ARP works in a Layer 2 and Layer 3 communication
Mac address table fields and how a switch uses MAC table for switching decisions
ARP table and how a switch uses ARP table
Routing Table fields and how a Router uses routing table for routing decisions
DHCP protocol messages (clear understanding of DORA process)
DHCP operation in layer 2 and layer 3 scenarios (server & client in same vlan or different VLAN)
thorough understanding of Broadcast domain and Collision Domain
thorough understanding of Unicast, Multicast and Broadcast traffic
thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
Difference between Routing and Routed protocols
Good troubleshooting approach (from Level 1 to 7 of OSI)

  • tamil nadu, India Movate Full time

    Notice Period: Immediate to 15days Only Job Responsibilities: Minimum 3+ years of experience in TAC Environment like Firewall and SASE domains. Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with a High focus on customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience. Check...

  • Movate | Engineer

    5 days ago


    tamil nadu, India Movate Full time

    Warm greetings from Movate, Chennai !!!We are hiring for Network Engineer @Chennai_Ambit IT ParkImmediate Joiners can apply! DOJ: 23rd Dec 2024Inbox your resumes to Role: EngineerLocation: Chennai (Ambit IT Park)Min 6 months of experience in Tech Support or Voice processMandatory : CCNA either Trained/CertifiedShifts: Flexible to work in Night...

  • TAC Engineer

    1 month ago


    tamil nadu, India Movate Full time

    Primary Skills:• Excellent Communication Skills.• Candidate should have very strong fundamental “core” networking skills, with thorough knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues• Excellent knowledge and prior experience supporting network security...

  • TAC Network Engineer

    1 month ago


    tamil nadu, India Movate Full time

    Job Profile : Network EngineerExperience : 2 - 7yearsLocation : Chennai ( Ambit IT Park)Shift : Rotational Night ShiftWork Model : Work from officeKey Skills : CCNA or CCNP(Trained/Certified)Education : Any UG/PG Degree / Min 3yrs DiplomaLooking for Immediate Joiners onlyJob Description:Troubleshoot/Diagnose all Level 1 issues from the customers and...


  • tamil nadu, India Movate Full time

    Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over...

  • Network Engineer

    1 month ago


    tamil nadu, India Movate Full time

    Warm greetings from Movate, Chennai !!! We are hiring for TAC_Network Engineer_Chennai_Ambit IT Park Immediate to 15 days Joiners can apply! Interested candidates Inbox your resumes to Deebathra.Abrahamgnanadass@movate.com Years: 1 - 6 Role: L1 Engineer Location: Chennai (Ambit IT Park) Job Profile : Network Engineer Shift : Flexible to work in...

  • Network Engineer

    1 month ago


    tamil nadu, India Movate Full time

    Warm greetings from Movate, Chennai !!!We are hiring for TAC_Network Engineer_Chennai_Ambit IT ParkImmediate to 15 days Joiners can apply!Interested candidates Inbox your resumes to Years: 1 - 6Role: L1 EngineerLocation: Chennai (Ambit IT Park)Job Profile : Network EngineerShift : Flexible to work in Rotational Night ShiftWork Model : Work from...


  • tamil nadu, India Movate Full time

    Hiring Network security /TAC Engineers !! Experience : Minimum 2.6 years in Network security Work Location : AMBIT IT Park – Chennai(Working from Office) Shift : Rotational Night shifts Key skills : IPSEC VPN,SSL Handshake, GRE Tunnel, TLS, Wireshark, Firewalls & Proxy Only Immediate /30 days notice Share your updated resume to...


  • tamil nadu, India Movate Full time

    Job title: Inside Sales Specialist Work Location: Ambit- Chennai Experience: 6+ Years Expectations: Key task will be to focus on managing end to end Inside Sales/Lead Gen operations Specialists will be mapped to a specific GEO / Vertical of Movate and will focus on selling / setting meetings for the Sales persons with influencer / decision maker of the...


  • tamil nadu, India Movate Full time

    Hi Sadiq Hussain, Good Day ! Warm greetings from CSS Corp, Chennai !!! Below is the Job Description for your reference, Job description –TAC engineer - SASE _Cloud Location Chennai(Work From Office) Shift: Night Shift Primary Skills:- Excellent Communication Skills. Candidate should have very strong fundamental “core” networking skills, with...


  • tamil nadu, India Movate Full time

    Job title: Inside Sales SpecialistWork Location: Ambit- ChennaiExperience: 6+ YearsExpectations:Key task will be to focus on managing end to end Inside Sales/Lead Gen operationsSpecialists will be mapped to a specific GEO / Vertical of Movate and will focus on selling / setting meetings for the Sales persons with influencer / decision maker of the...


  • tamil nadu, India Movate Full time

    Hi Sadiq Hussain,Good Day !Warm greetings from CSS Corp, Chennai !!!Below is the Job Description for your reference,Job description –TAC engineer - SASE _CloudLocation Chennai(Work From Office)Shift: Night ShiftPrimary Skills:-Excellent Communication Skills.Candidate should have very strong fundamental “core” networking skills, with thorough knowledge...


  • tamil nadu, India Movate Full time

    Hello Folks, We are hiring for technical support / Customer support in Movate - Formerly CSS Corp pvt ltd. We have shortlisted your profile from Naukri for technical support / customer support role with Movate . Looking for candidates with excellent communication skill for technical support or Customer support role.Interested candidates can drop your...


  • tamil nadu, India Movate Full time

    We are hiring for Voice Support role ( International Process ) Experience : 1-5yrs(Degree mandatory) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Looking for immediate joiners only Primary Skills: • Excellent Communication - for voice, email, chat...


  • tamil nadu, India Movate Full time

    The ideal candidate will have strong technical skills in Cisco switches and routing and network experience with NCM, Splunk, and Cisco ISE.Face-to-face interview on 16th Nov 2024 between 9:00 AM to 1:00 PM.Interview Details :Venue:Movate,B14 Phase 1,MEPZ-SEZ,Tambaram,Chennai - 600045and Responsibilities:24X7 proactive monitoring of network infrastructure...

  • Network Engineer

    7 months ago


    tamil nadu, India Movate Full time

    Job Profile - Network Engineer L1Location: - ChennaiLevel: - L1 EngineerShift : Flexible to work in US timingsJob Description:Ø Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues.Ø Troubleshoot Product, Codes and Configuration issuesØ Ensure consistent customer satisfactionØ Document all...


  • tamil nadu, India Movate Full time

    Hi Swapnil Madaje, Good Day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged...


  • tamil nadu, India Movate Full time

    Hi Reesha, Good Day ! Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a...


  • tamil nadu, India Movate Full time

    POSITION: - Project Manager– OperationsLOCATION: - Chennai, IndiaJOB PROFILE:-SLA Management Manage performance of the team Deliver on SLA commitments based on the contract Meet and exceed customer satisfaction goals Daily / Weekly / Monthly / Quarterly Reporting of SLA performance Proactive management of business / operations trends...


  • tamil nadu, India Tech Mahindra Full time

    Job Title: Network Technical Support Engineer (L2 & L3) – TAC RoleLocation: Chennai, IndiaShift: US Hours (Rotational week off, no fixed week off)Experience Level: L2 / L3Employment Type: Full-Time, Immediate Joiners PreferredJob DescriptionWe are hiring Network Technical Support Engineers (L2 & L3) for a Technical Assistance Center (TAC) role at our...