Tata Consultancy Services | Vendor Relations Specialist | bangalore

6 days ago


bangalore, India Tata Consultancy Services Full time

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.

What we are looking for

Role: Vendor Management

Experience Range: 6 – 8 Years

Location: Bengaluru/Chennai

Must Have:

  • Vendor Relationship Management:
  • Establish and maintain strong relationships with key IT vendors.
  • Act as the primary point of contact between the organization and vendors.
  • Facilitate communication between internal IT teams and external vendors.

2. Contract Management:

  • Negotiate, review, and manage IT contracts with vendors, ensuring terms and conditions meet organizational needs.
  • Ensure vendors comply with service level agreements (SLAs) and contract terms.
  • Monitor contract renewals, terminations, and amendments.

3. Performance Monitoring:

  • Track vendor performance against agreed SLAs and key performance indicators (KPIs).
  • Conduct regular vendor performance reviews and report on findings to stakeholders.
  • Implement corrective actions for underperforming vendors.

4. Risk Management:

  • Identify potential risks in vendor relationships and develop mitigation strategies.
  • Ensure vendors meet regulatory and compliance requirements, such as data privacy and cybersecurity standards.
  • Conduct risk assessments of vendors, especially for critical IT services.

5. Procurement and Cost Management:

  • Collaborate with procurement teams to select and onboard new IT vendors.
  • Negotiate pricing and cost structures to ensure competitive and cost-effective services.
  • Monitor vendor-related expenses and maintain budget controls.

6. Strategic Planning:

  • Align vendor management strategies with organizational goals and IT objectives.
  • Develop strategies for vendor consolidation or optimization to streamline services and reduce costs.
  • Participate in technology evaluations and the selection of vendors for new IT initiatives.



Good to Have:

Issue Resolution:

  • Serve as an escalation point for vendor-related issues, ensuring timely resolution.
  • Collaborate with vendors to resolve service disruptions or contract disputes.
  • Document and track vendor issues and resolutions for continuous improvement.

Essential:

  • Strong organizational and project management skills.
  • Ability to analyze data and make data-driven decisions.
  • Proficient in managing multiple vendors and balancing competing priorities.
  • Understanding of IT infrastructure, cloud services, software development, and security practices.
  • Strong experience in vendor management or procurement, preferably in the IT industry.
  • Knowledge of IT services, software, hardware, and emerging technologies.
  • Excellent negotiation, communication, and problem-solving skills.
  • Familiarity with contract law and compliance requirements (e.g., GDPR, ISO standards).
  • Experience with tools like IT vendor management software, procurement systems, and contract management platforms.



Minimum Qualification:

•15 years of full-time education

•Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)



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