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Telemarketing Executive

1 week ago

madhya pradesh, India MAVIP Group Full time
Please note:
Job Location - Indore, on-site (office) - please apply only if in Indore / willing to work from office
Fluency in English is a must, please do not apply if not fluent in spoken english
Who we are?
We are a specialist Go-to-Market (GTM) and Growth Solutions Agency, helping technology brands establish, expand, and grow in the Middle East and Africa (MEA) region. We work with global tech brands, SaaS companies, and IT distributors to drive demand generation, awareness creation, and market expansion.
Our motto - Your success is our North Star
About the position
We are seeking highly motivated and driven telemarketing professionals to join our growing team. As a telemarketer, you will be required to make daily calls for a variety of activities including updating customer profiling, event RSVP, product awareness building, demand generation, or just taking feedback. You will be responsible for engaging with leads, building rapport, and ensuring effective communication with prospects.
Responsibilities
Conduct outbound calls to potential customers to introduce products and services
Persuasively engage the customer in conversation to explain solution features & benefits
Follow up on leads and schedule appointments for sales representatives
Ask probing questions to understand the customer's needs to qualify interest levels
Explain about the event & help customers register for webinars/events/conferences
Manage RSVP lists for company events and ensure timely follow-ups
Gather and document customer feedback
Maintain & share daily reports of all calls, follow-ups, and outcomes in a timely manner
Accurately document customer information & call notes
Achieve daily, weekly, and monthly call-out and quality targets
Desired Candidate Profile
Proven experience as a telemarketer or in a similar sales role is a big plus. Freshers also welcome.
Excellent communication skills, both verbal and written
Strong interpersonal and rapport building skills
Ability to work in a fast-paced, deadline-driven environment
Familiarity with CRM systems and databases
Ability to work independently and as part of a team
Positive attitude, strong work ethic, and a drive to succeed
Persuasive, result-oriented, and driven individual who loves going the extra-mile
Previous experience in IT telemarketing is a big plus
Ability to speak Arabic is a big plus