TPRM Operations Analyst

3 days ago

gurgaon, India Sun Life Full time
Role summary
Third Party Risk Management Operations will have accountability to support the Sun Life’s Supplier Risk Management Program in terms of program awareness, operations efficiency and data quality. This role will report to xxxx, within the Global Procurement & Payment team who provide strategic procurement and payment services to the enterprise globally.
What you will do?
Business Partner Relationship Management
Act as a subject matter expert in all organizational supplier risk management requirements
Provide guidance to supplier relationship managers on the requirements of the Third Party Risk Management throughout the supplier lifecycle and required tools, templates and methodologies
Facilitate certain supplier management processes (e.g. monthly validation questionnaires, continuous improvement, etc.) in partnership with supplier relationship managers
Leverage dashboards and reports to identify red flags and address with supplier relationship managers accordingly
Act as gate keeper to ensure Third Party Risk Management program operated in compliance to Sun Life and regulator’s requirement
Reporting
Support the development and maintenance of appropriate organizational reporting on supplier risk
What you need to succeed:
University degree /BTECH
Strong client service orientation with good interpersonal skill
Strong consulting and relationship management skills
Strong verbal and written communications skills
2 years of experience in risk and supplier management
Vendor Master Data Administrator
Administration support and other tasks related to master data management,
• Execute vendor creations or modifications,
• Reporting activities to support planned procurement and business operation,
System expertise:
· Knowledge of SAP (S2P Module, contract Management, S4 Hana)
· MS Office (word, excel, power point)
· Docu-sign
· TPRM tool
· Service Now
Qualifications:
Minimum 2 to 5 years of Experience with TPRM , PR and PO process, vendor contracts and an understanding of third-party risk management, catalogue Management ,Guided buying etc.
Familiarity with Microsoft Office applications (Excel, Outlook, SharePoint, and Word). Prior Salesforce experience preferred, but not required.
Strong communication skills, both verbal and written. Establishes good rapport with internal clients and external vendors to ensure good working relationships.
·Demonstrated analytical skills, including aptitude towards problem identification, resolution, and comprehension.
Ability to manage work to fixed deadlines, and transparently and concisely report on work progress.
Experience with e-procurement systems (e.g. Ariba) and ServiceNow
Good understanding of sourcing/procurement process, supplier risk and supplier lifecycle management
Ability to act independently and support business partners through issue resolution process with suppliers
Good MS Office skills

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